Community members gave record 18,000 hours in FY 2011
RANDOLPH – Gifford Medical Center’s volunteers were honored Wednesday with a luncheon served by hospital managers, prize awards, musical performances, flowers and bags of toffee made by the Randolph hospital’s professional chefs.
More than 200 community members support the medical center with gifts of time to the hospital, Auxiliary and Thrift Shop, working as clerks, sorting clothes, working in offices, welcoming and visiting with patients, and much more.
“The quality of care and the experience that our patients enjoy at Gifford is because of you. It starts with you,” Ashley Lincoln, director of development, marketing and public relations, told the crowd of about 70. “We’re very fortunate to have a lovely campus, but the personal touch that you bring to it is what makes it special.”
Gail Bourassa, director of patient access and financial services, oversees the hospital’s patient registration department. Seeing a smiling volunteer at the front information desk helps make a patient’s day, and makes her day, Bourassa said.
“Thank you so very much,” added Brooks Chapin on behalf of the Menig Extended Care Facility, Gifford’s nursing home. “The residents just adore you. The staff just adores you. It means so much.”
Volunteers gave a record of nearly 18,000 hours during the hospital’s last fiscal year, helping improve the medical center’s bottom line and bringing added compassion to the patient care experience.
“We celebrate all of you who offer your time each day. And there are a vast majority of you who are here who willingly evenings as well as weekends. We would not be the community we are without you. Thank you for allowing us to celebrate you during this event,” said Volunteer Coordinator Julie Fischer.
Islene Runningdeer of Brookfield sang her thanks. “Thank you for our volunteers. Thank you for our caring friends,” the music therapist sang while her 4-year-old granddaughter, Livee True of Barre Town, accompanied her on the drum. Runningdeer sings and plays music for patients, often end-of-life patients, at Gifford and shared her gift with the volunteers at the luncheon.
Hospice singing group Riverbend also entertained. They joked that singing following a turkey dinner with all of the fixings was not their norm. They sing at the bedside of patients in distress or approaching the end-of-life at Gifford and at area homes, coming when called and offering their special brand of peace and comfort for free.