Gifford Health Care Welcomes Physician Assistant Leslie Osterman

Leslie Osterman

Leslie Osterman, P.A.

Physician Assistant Leslie Osterman has joined Gifford’s primary care team and is now seeing patients in the Randolph and Bethel clinics.

She previously worked for 10 years as respiratory therapist at Fletcher Allen, where she learned about patient care offered by physician assistants (PA). PA’s are specially trained to examine, diagnose, and treat patients under the supervision of a medical doctor (MD).

“I was drawn to the PA’s more holistic approach to patient care, their focus on preventive medicine, and the way they act as a resource for their patients,” she said. “I also liked the PA’s team approach in sharing knowledge and decision making.”

Osterman decided to pursue a career in primary care and returned to school, getting her BA at Johnson State and taking additional classes at CCV before entering Franklin Pierce University. She graduated last spring with masters of Physician Assistant Studies.

As part of her training she completed rotations in area facilities including smaller hospitals in New London, Plainfield, St. Albans, and at UVM and DHMC. She did three rotations at Gifford (in pediatric and adolescent care, surgery, and obstetrics and gynecology), where she was especially impressed by the staff’s friendliness and commitment.

“Gifford takes a great approach to patient care and really seems to care about the community, which is important to me,” she said. “Since I am especially interested in practicing primary care in a rural setting, this is a good fit for me.”

Establishing an ongoing relationship with a primary care provider is one of the best things people can do to stay healthy. Someone who knows your health history and habits can recognize changes in your health and more accurately diagnose and treat serious conditions. Primary care providers can also help find a specialist and coordinate care should you become ill or seriously injured.

To schedule an appointment, call 802-728-2777.

Gifford’s 2014 Highlights: October – December

The following article appeared in our 2014 Annual Report.


Gifford completes its upgrade to electronic medical records (EMR). Throughout the year, Gifford primary care and specialty care outpatient practices moved from paper to candidates' debateelectronic records as part of a federal initiative.

Gifford and the White River Valley Chamber of Commerce collaborate to hold the only local candidates’ debate for Senate and House of Representatives candidates.

Gifford's Woman to Woman FundGifford employee Teresa Bradley and her niece, Krista Warner, once again hold a bowling tournament in memory of Teresa’s mom and Krista’s grandmother, Ruth Brown. Money raised supports Gifford’s Woman to Woman Fund and brings awareness to the importance of mammograms.

Gifford announces it has met its state-approved operating margin for the 15th consecutive year.

Gifford meets operating margin


Major Melvin McLaughlin

Gifford loses one of the greatest heroes of our time, Major Melvin McLaughlin. Affectionately known as “the Major” and “Major Mac,” he spent the last 40 years volunteering at the hospital, encouraging staff and patients with words of love and friendship. He will be greatly missed, but never forgotten.

Hannaford gift certificate for Project IndependenceHannaford Supermarket in South Barre presented Project Independence with a gift certificate worth $1,500. The gift is used to offset the cost of groceries for the program which provides a daily breakfast, lunch, and snack for roughly 38 participants. When the store manager asked staff which nonprofit they should contribute to, the adult day program was at the top of their list.

Dr. Lou DiNicolaPediatrician Dr. Lou DiNicola receives the Green Mountain Pediatrician Award from the American Academy of Pediatrics Vermont Chapter. He was acknowledged for over 38 years of service as a Gifford pediatrician. Along with a plaque, Dr. DiNicola was presented a 7-foot-long handwritten scroll describing what makes him special.


Gifford once again invests $40,000 into the regional economy through the Gifford Gift Certificate program.

Ribbon Cutting Officially Opens Gifford’s New Menig Nursing Home

Community support, local jobs, and the importance of relationships celebrated

Menig opening ceremonyOn June 10, 2015 Gifford officially celebrated the opening of the new Menig Nursing Home, an anchor facility for a new senior living campus on 30-acres of meadow land overlooking the Green Mountains in Randolph Center, Vermont.

Lieutenant Governor Phil Scott, Green Mountain Care Board Chair Al Gobeille, and Division of Licensing and Protection Director Suzanne Leavitt were among the distinguished guests who gathered to cut a red ribbon that stretched across the entrance to the new building. Neighbors and community members, many who supported the project through a long planning and permitting process, joined Gifford staff and Menig residents—who had settled into their new home a week earlier—to share stories and a celebration cake.

The new Morgan Orchards Senior Living Community has been designed to provide much-needed local living options for area seniors. Future independent and assisted living units are planned to offer people a continuum of care as they age.

Lt. Governor Scott noted that the project was a true example of doing things the “Vermont way” —from the construction jobs brought to local businesses, to the “recycling” of vacated hospital space into private patient rooms and the successful $3.5 million raised so far in an ongoing $5 million capital campaign.

“This tells me that you have the faith and trust of those around you here in Vermont,” he said. “This trust hasn’t been blindly given; it is something you have earned year in and year out.”

Green Mountain Care Board Chair Al Gobeille also noted the significant community support for the project, and spoke of the importance of integrating healthcare into our communities. “Everything Gifford has done here has been to properly integrate healthcare into this community,” he said. “The Gifford team has worked hard to bring this community the best care continuum you can get.”

Menig opening ceremonyVice President of Surgical Services Rebecca O’Berry thanked those who helped complete the project: retired Gifford Facilities Director Theron Manning; Architect Bob Mallette and Morris Switzer Associates; Dan Smith, Stuart Nutting and HP Cummings Construction Company; Rob Favali and Dubois and King; Albie Borne and Bates and Murray; Jeff Gilman and WB Rogers; New England Air; Green Mountain Drywall; and John Benson.

Gifford Administrator Joseph Woodin pointed out that Gifford has worked with some of these local contractors for decades.

“Relationships are important in all that we do at Gifford—with the community and with local businesses. This whole facility is built on staff and the relationships they have with patients and with each other,” he said. “Menig itself was named for a couple who chose to donate their money to help those in the community they loved.”

Howard Menig moved to Braintree when he retired as a chief engineer with Standard Oil. After he died in 2001, his wife Gladys discovered a significant collection of valuable company stock.

“Gladys Menig didn’t spend the money on herself; she donated to Gifford, which helped us build the original nursing home at the hospital,” Woodin said. “Today we are carrying the Gladys and Howard Menig name forward here in this new facility.”

Gifford’s 2014 Highlights: July – September

The following article appeared in our 2014 Annual Report.


Gifford concert seriesThe White River Valley Chamber of Commerce and Gifford once again partner to offer concerts and now a farmer’s market on Tuesday evenings throughout the summer in the Gifford Park. Two community barbecues — one by Stagecoach and one by the Randolph Center Fire Department — also draw a crowd.

podiatrist Dr. Samantha HarrisPodiatrist Dr. Samantha Harris joins the Gifford Health Center at Berlin, providing full spectrum surgical and non-surgical podiatric care.

Gifford’s midwives hold an open house to introduce their new team to the community.


Dr. Kenyatta NormanAfter working at Gifford since January as a locum tenens physician, orthopedic surgeon Dr. Kenyatta Norman makes her position permanent.

A “Heartsaver CPR” certification course is offered to the community.

Last Mile RideJP’s Flea Market, formerly the Randolph Antique and Artisans Fair, is held in the Gifford park on Aug. 9. Cars line the street looking for deals and meals.

The ninth annual Last Mile Ride raises a record $60,000 for end-of-life care. This year’s event is spread over two days and attracts a record 386 Sue Schoolcraftparticipants.

Sue Schoolcraft of Randolph gains media recognition statewide for her work to make personalized quilts for Menig residents. Her work is supported by the Last Mile Ride.

ob/gyn Dr. Sean TubensOb/Gyn Dr. Sean Tubens joins the Gifford Ob/Gyn and Midwifery team from his hometown of Baltimore, bringing total laparoscopic hysterectomies to Gifford for the first time.


Dr. Melissa ScaleraDr. Melissa Scalera, an Ob/Gyn, joins Gifford’s women’s health team, providing complete gynecologic and obstetrics care in Randolph.

Colorado couple, sports medicine physician Dr. Nat Harlow and family nurse practitioner Christina Harlow, join Gifford’s Sharon sports medicine and Randolph primary care practices respectively. Dr. Harlow is fellowship trained. Christina holds a doctor of nursing practice degree.

Dr. Jeff LourieFamily nurse practitioner Jeff Lourie joins the Gifford Health Center at Berlin.

Project Independence of Barre officially merges with Gifford.

Gifford’s 2014 Highlights: April – June

The following article appeared in our 2014 Annual Report.


Gifford volunteersGifford employee Cindy Legacy, who shared her weight loss story in the 2013 annual report, starts a popular “Weight Loss Support Group” at Gifford on Wednesday evenings.

Gifford volunteers are celebrated at a luncheon. In 2013, 120 volunteers gave 16,678 hours to Gifford or 2,085 eight-hour days. Auxiliary volunteers working at the Thrift Shop gave another 6,489 hours or 811 eight-hour days. The celebration’s theme was “Hats Off to You.”


Gifford is named a Top 100 Critical Access Hospital in the nation by iVantage Health Analytics. iVantage used what it calls a Hospital Strength INDEX to compare Gifford against 1,246 Critical Access Hospital nationwide on 66 different performance metrics.

Starr StrongStarr Strong retires from the Chelsea Health Center after 21 years. She was the first physician assistant Gifford ever hired. An open house recognizes both Starr’s contributions and welcomes new providers to the clinic, which is packed for the event.

Sen. Bernie Sanders (I-Vt.) and officials from the Health Resources and Services Administration release a video holding up Gifford as a national model for primary care.

Casa RinaldiSharon Health Center staff members cut a ribbon on their newly expanded health center. Added are 2,600 square feet and a sign beside the front door declaring the building “Casa Rinaldi” in honor of podiatrist Dr. Rob Rinaldi who helped create the vision behind the popular sports medicine clinic.

New technology is also offered, such as a state-of-the-art Noraxon gait and movement analysis system, and a large wall-mounted monitor for a better look at live ultrasound imaging.

senior living facility groundbreakingGround is broken on a much-anticipated senior living community in Randolph Center. More than 100 are on hand to witness the start of the first phase of the project — a new, 30-bed nursing home to replace the current Menig Extended Care Facility.

A second “Infant and Child CPR” course is held, along with a second “Home Alone and Safe” course, a second “Babysitter’s Training Course” and another “Quit In Person” group smoking cessation series.

“Low Impact Water Aerobics for Chronic Conditions” is offered at Vermont Technical College’s pool for free for those with an economic need and chronic condition who are struggling to exercise.


Project IndependenceGifford announces that it will merge with Barre adult day program, Project Independence, at the end of September. Project Independence is the state’s first adult day program and serves 23 towns in Washington and northern Orange counties, providing an essential community resource.

The non-profit organization was facing financial struggles following flooding in 2011. A merger with Gifford means shared staff and reduced costs for the organization, allowing it to keep operating. The boards of both non-profits agreed to the merger in May.

Gifford renovationsGifford is the first hospital in Vermont to “go live” with the Vermont Department of Health interface for syndromic surveillance. The interface is part of federal meaningful use criteria.

Renovations begin on Gifford’s third floor specialty clinics to group medical secretaries, nurses, and patient waiting for improved efficiency and a modern model of care.

Gifford’s Free Medical and Dental Health Access Day June 11

Oral exams, medical screenings, and wellness and health access resources

No insurance, high deductibles, or lack of a primary care provider keeps many from getting medical care until they find themselves in an emergency room with a serious problem.

Gifford Health Care in Randolph is sponsoring a free Dental and Medical Health Access Day on Thursday, June 11, 2015 from 8 a.m. to 4 p.m., with free medical and dental health screenings and information about community resources that can help with access to care.

We know that regular primary care can help people manage many chronic conditions, and that dealing with health issues before they become serious can prevent expensive hospital visits. Research has linked gum disease and poor dental health to increased rates of heart disease, premature birth and low birth weights, osteoporosis, and other health problems.

On Dental and Medical Health Access Day, two local dentists (Dr. John Lansky and Dr. Chris Wilson) will give free oral exams, and Gifford primary care providers and pediatricians will provide free health screenings for registered participants. (Call 728-2781 to schedule an appointment.)

A day-long wellness fair, open to the general public, will offer information on preventative health programs and resources to help with access to medical and dental care, including:

  • Diabetes and diet
  • Smoking cessation
  • Vermont Blueprint for Health
  • Healthier Living Workshops
  • Health Connections
  • Other community resources

Refreshments will be served, and there will be a raffle for registered participants.

For more information, or to register for a free medical screening and oral exam, call Casey Booth at 802-728-2781.

Dental & Health Access Day

American Health Centers Inc. Sponsors Gifford Last Mile Ride

Mobile MRI provider donates $2K to annual fundraiser for end of life care

American Health Center donation for Last Mile Ride

Director of Ancillary Services Pam Caron, Gifford Administrator Joseph Woodin, AHCI President and Chief Operating Officer Dr. Donald N. Sweet, and Radiologist Jeffrey Bath, M.D.

American Health Centers Inc. (AHCI) has donated $2,000 to the Last Mile Ride, Gifford’s annual fundraiser to support services for those with advanced illness or needing end-of-life care.

AHCI brings affordable mobile magnetic resonance imaging (MRI) units to community hospitals throughout Vermont, New Hampshire, and Massachusetts. MRI is a safe and painless test that uses a magnetic field and radio waves to produce detailed pictures of the body, and differs from a CAT scan because it doesn’t use radiation. The AHCI mobile magnetic unit serves patients at Gifford health centers in Randolph, Sharon, and Berlin.

“American Health Centers has been bringing services to Gifford patients since 2001,” said President and Chief Operating Officer Dr. Donald N. Sweet, who visited the hospital to deliver the donation. “We are very pleased to be able to honor this partnership by supporting the unique end-of-life services funded by the Last Mile Ride.”

“We are so grateful to have AHCI’s sponsorship in this 10th anniversary year of the Last Mile Ride,” said Gifford Director of Development Ashley Lincoln. “Funds raised this year will support the construction of a second Garden Room suite for patients and their families, and help us to expand access to special services that comfort those in life’s last mile.”

Gifford’s Last Mile Ride is an annual weekend fundraiser that supports special end-of-life services: a session for family photographs, massage, Reiki, or music therapy to help with relaxation and pain management; or funds to make one final wish come true. This year the 1-mile walk, and a timed 5-k run will be on Friday, August 14; the motorcycle and bike rides will be on Saturday, August 15. Learn more or register at

Gifford’s “Vision for the Future” Celebrates New Nursing Home

Tom Wicker, journalist who appreciated Gifford care, is honored at naming event

Tom Wicker's widow

Pam Hill, widow of journalist Tom Wicker, receives a sign that will mark Tom Wicker Lane, the road that leads into the new Menig Nursing Home in Randolph Center, Vermont.

More than 150 people gathered at the newly completed Menig Nursing Home in Randolph Center on May 20, 2015 to celebrate a milestone in Gifford’s “Vision for the Future” campaign.

The $5 million campaign has raised $3.5 million to support the construction of the new facility, and will now focus on the second phase of the project, the creation of private patient rooms in the vacated space on the hospital campus.

“We wanted these generous early donors to be able to see firsthand the significance of their support for our campaign,” said Gifford Development Director Ashley Lincoln. “This is the beauty of giving locally—you are able to really see the impact you make.”

Guests toured the new building in advance of the official ribbon cutting ceremony on June 9. The spacious hill-top facility, with breathtaking views of the Green and Braintree mountains, anchors a senior living community that will also include independent and assisted living units.

A highlight of the evening was the naming of Tom Wicker Lane, the road leading into the new Menig. An anonymous donor wished to honor a loved friend and asked that the entry lane be named for Wicker, an author and journalist whose writings chronicled some of the most important events of post-WW II America.

A journalist and political columnist for the New York Times, Wicker covered eight presidents and wrote during a tumultuous period that included the assassination of President John F. Kennedy, the Viet Nam war and the Watergate scandal. A Time to Die, one of the 20 books he wrote, explored the Attica Prison uprising and was later made into a movie starring Morgan Freeman.

After a writing career that spanned nearly 50 years, Wicker retired to Austin Hill Farm in Rochester, VT. He died at home in 2011, at the age of 85.

“In retirement, as his health began to slip, Tom came to know another of Vermont’s assets: that was Gifford,” Pam Hill, his wife of 37 years, wrote in remarks delivered by Gifford Administrator Joe Woodin. “He liked the excellent care, the easy comfort and beauty that assured him he was still in Vermont. He spent some of his last days at Gifford; for him it became a life-giving extension of his beloved Austin Hill Farm.”

Renovation of the old Menig wing of the hospital will start in June, with minimum disruption to patients. The 25 new private patient rooms are expected to be ready in approximately nine months.

“This is the largest campaign Gifford has undertaken in its 110 years. And we still have $1.5 million to go!” campaign Co-Chair Lincoln Clark said as he thanked the crowd for their early support. “Now, as we begin the public part of our campaign, we will need your help again in telling everyone you meet what an important project this is and what it will mean to our community.”

To donate to the “Vision for the Future” campaign contact Ashley Lincoln, 728-2380, or visit

Gifford’s 2014 Highlights: January – March

The following article appeared in our 2014 Annual Report.


Gifford's first baby of 2014The first baby of the year is born to Casandra Perry of Bethel. Baby Bryden is welcomed on Jan. 2 at 3:48 a.m.

A “Matters of the Heart” series is offered monthly all year long for heart patients, or anyone looking to improve his or her heart health. Also offered: Chronic Conditions Support Group, Caregiver Support Group, Diabetes Group Education Classes, childbirth classes, and a new Mood Disorder Support Group.

A “Quit In Person” tobacco cessation class helps those addicted to smoking or other tobacco products to quit.

A “Chronic Pain Healthier Living Workshop” is offered at the Randolph House. The six-week free series addresses coping with chronic pain.

Alison WhiteExperienced nurse leader Alison White joins Gifford as vice president of patient care services – a role that oversees the Hospital Division, including inpatient care, the Birthing Center, Ob/Gyn and Midwifery, the Emergency Department, Menig nursing home, and Adult Day Program.

After considerable input from providers, staff, and clergy, the Gifford board passes a policy implementing the Patient Choice at End of Life law. The policy allows willing primary care providers to prescribe lethal prescriptions but prohibits use of such prescriptions in the hospital setting.


An educational event shares Gifford’s “Vision for the Future” with Corporators. The vision focuses in part on constructing a senior living community in Randolph

Gifford Medical Center AuxiliaryThe Gifford Medical Center Auxiliary awards $19,000 to various Gifford departments, including equipment for inpatient units, pulse oximeters for primary care offices, play equipment and furniture for The Robin’s Nest Child Enrichment Center, and a handheld scanning device for Materials Management.

Dr. Robert CochraneExperienced hospitalist Dr. Robert Cochrane joins Gifford’s hospitalist (inpatient care) team.

An “Infant and Child CPR” class helps new parents and families learn lifesaving techniques.

A “Home Alone and Safe” course teaches children 8-11 how to respond to home alone situations.


A “Babysitter’s Training Course” is held for area pre-teens and teens seeking greater expertise in safe child care.

Dr. Michael ChamberlandChiropractor Dr. Michael Chamberland joins the Sharon Health Center sports medicine team.

A “Healthier Living Workshop” series begins, providing the chronically ill free information on improving their health.

A second “Quit In Person” tobacco cessation class is held, this time at the Gifford Health Center at Berlin.

Vermont Health ConnectGifford’s Health Connections office and Blueprint for Health team partner with Bi-State Primary Care to offer free help signing up for Vermont Health Connect. Help is available each weekday, but on March 6 and March 13 extra “navigators” come to Gifford to help even more people sign-up in advance of a March 15 deadline.

Diabetes Education ExpoGifford’s annual Diabetes Education Expo is merged with a Health Fair for all chronically ill and offered on March 14.

Gifford holds its 108th Annual Meeting of its corporators, announcing achievements of 2013, unveiling a new video about Gifford, and hearing a special presentation from Green Mountain Care Board Chairman Al Gobeille. Corporators elected Matt Considine of Randolph to the board and re-elect Lincoln Clark of Gifford corporatorsRoyalton. Grants were announced, including $25,000 in William and Mary Markle Community Foundation funds to 10 area towns’ schools to support exercise and healthy eating programs. The Philip D. Levesque Memorial Community Award, in memory of Gifford’s late president, is awarded to the Orange County Parent Child Center.

Gifford staff raise $520 for the March of Dimes by wearing “Blue Jeans for Babies”.

April VanderveerGifford’s mammography and nuclear medicine departments earn three-year, national re-accreditations from the American College of Radiology.

Certified nurse-midwife and women’s health nurse practitioner April Vanderveer joins Gifford’s 24-hour midwifery team.

Chiropractor Steven S. Mustoe Joins Gifford’s Sports Medicine Team

Dr. Steve Mustoe

Dr. Steve Mustoe

Steven S. Mustoe, D.C. has joined the Sports Medicine clinic at the Sharon Health Center. A board-certified chiropractor, he has practiced for the last 18 years in Brattleboro, VT and Charlottesville, VA.

Mustoe became a chiropractor because of his own experience with an injured back. “The only relief doctors could offer was through medication. When I went off drugs, the pain returned,” he said. “I eventually found a chiropractor who helped me heal. To be able to relieve someone’s pain like that is an amazing thing!”

Originally from London, England, he received a Doctor of Chiropractic degree at Life Chiropractic West in California after relocating to the States to be with his wife, Gail. The two met 25 years ago when Mustoe was a tour guide on a seven-week bus tour through Europe. They’ve been together ever since, and now have two children.

After years in private practice, Mustoe looks forward to collaborating with a multidisciplinary sports medicine team that includes podiatry, general sports medicine, and physical therapists. He is also excited about the equipment and technology at the Sharon center—a physical therapy gym space; x-ray technology and mounted flat screens for reviewing radiological exams; physical therapy treatment rooms; and a state-of- the-art gait analysis system.

His special interest is in helping people regain the ability to enjoy their life: as an athlete, an injured veteran, or someone unable to perform daily tasks.

“I tend to work gently, to listen to people and then help with function as well as pain,” he said. “You don’t have to be an athlete—maybe what’s important to you is to be able to play with the grandchildren in the back yard.”

Dr. Mustoe is now seeing patients at the Sharon Health Center. Call 763-8000 to schedule an appointment.