One Teaspoon of Thoughtfulness: Community Clinics

The following is an excerpt from our 2013 Annual Report: A Recipe for Success.

one teaspoon of thoughtfulness

Phyllis and Roland Potter, 81 and 83 respectively, have been going to the Bethel Health Center since it opened. First the Sharon couple saw Dr. Ronald Gadway. They now see Dr. Mark Seymour. But another smiling face that greets them is just as impactful as their primary caregiver. That person is medical secretary Kathy Benson, says Phyllis.

“I’ve known Kathy since she was a little girl. We know her parents. She’s a very thoughtful girl. She’s a sweetheart. If I needed help out to the car, she’d be there in a minute. She would help anyone in a minute.”  ~ Phyllis Potter

Gifford medical secretary Kathy Benson

Medical secretary Kathy Benson with Phyllis and Roland Potter

Camaraderie, Improving Health Among Greatest Rewards – Drs. Terry Cantlin & Mark Seymour

Dr. Terry CantlinDr. Terry Cantlin joined the Bethel Health Center in 1987. He attended the University of Health Science in Kansas City, Missouri, and went on to an internship and residency at the Osteopathic Hospital of Maine in Portland. 

He worked for the Indian Health Service on the Jicarilla Apache Reservation in Dulce, New Mexico for three years and then as emergency room director at the Downeast Community Hospital in Machias, Maine before joining the Bethel practice, which was then owned by Drs. Ronald Gadway and Edward Armstrong. 

Originally from Lebanon, New Hampshire, Dr. Cantlin lives in Randolph Center with his wife, Betsy. They have two children. Dr. Cantlin is well-known outside the health center for his role as a member of the band “Jeanne and the Hi-Tops”. He also enjoys woodworking, sports, and cooking.

Dr. Mark SeymourDr. Mark Seymour joined the Bethel Health Center in 1989. He attended medical school at the University of New England College of Osteopathic Medicine in his home town of Biddeford, Maine.

He went on to complete his internship at Flint Osteopathic Hospital in Michigan and his residency at the University of Massachusetts Medical Center in Worcester. He practiced at the Indian Health Service from 1985-1989, first in Chinle, Arizona on a Navajo reservation and then in Browning, Montana on a Blackfeet reservation. He joined the Bethel practice in 1989, which became part of Gifford a year later.

Dr. Seymour lives in Randolph Center with his wife, Becky. They have two children, Jane and Will. Dr. Seymour enjoys family, reading, hiking, and following Boston sports in his free time.

Below is their story as told in the words of Dr. Cantlin, as featured in our 2012 Annual Report.

Dr. Mark Seymour and I have practiced together for nearly 25 years at the Bethel Health Center. This has been an introspective and rewarding experience for each of us. We’ve enjoyed the comprehensive nature of family practice. The ability to care for patients of all ages with a wide range of problems and to be able to follow patients and families throughout their entire life span is a blessing. To be trusted with this care is an honor.

We’ve each had many interesting cases and challenging diagnoses, but the ones that are truly rewarding for us are those that have been transformational in improving someone’s life. Helping people to overcome substance abuse (tobacco, alcohol, and drugs), helping them to lose weight and exercise more, and assisting in coping with stressors and depression are extremely time and energy-consuming problems. They require persistent effort over many visits, but ultimately have the greatest impact on a patient’s overall well-being and happiness.

Even though these cases are rewarding, our most satisfying and memorable experiences have come from being long-time colleagues and friends, and working with everyone at the Bethel Health Center. All the employees at the health center are like a big family. We’ve spent many years together and all take pride in the care being delivered at our clinic.

Mark and I have a lot in common. We each have close ties to Maine, where we have both lived and trained. As osteopathic physicians, we share a similar education and philosophy toward patient care. We both served a number of years in the Indian Health Service and had many common experiences, or “war stories”. Finally, we have shared an office space, back to back, for 20 years. It has been extremely helpful and enjoyable having a colleague and friend to discuss difficult cases and other issues with all of these years. It is this comaraderie that will be our lasting impression.”

~ Terry Cantlin, D.O.
Bethel Health Center family medicine physician

Drs. Terry Cantlin and Mark Seymour

Above – Drs. Cantlin and Seymour have worked back-to-back for years as seen in this 2008 photograph of the providers in their office. Bottom – the long-time friends and co-workers enjoy an afternoon in the freshly fallen snow.