The following is an excerpt from our 2013 Annual Report: A Recipe for Success.
During a trip to Hawaii in April of 2000, Irene Schaefer’s husband fell, hit his head, and died two days later at Queens Medical Center in Honolulu. Irene was completely alone, except for the chaplaincy volunteers at the hospital who sat with her during her husband’s final two days.
“It was traumatic and sad, but those people kept me going,” says Irene.
Just a month later, back in Randolph, a local reverend with the help of a team of area churchgoers started the volunteer chaplaincy program at Gifford. It was too soon for Irene, a local resident, but when a second training was scheduled that November, Irene signed up. “I had to get out and give back because of what I had been given in Hawaii.”
In the more than decade since, this now 85-year-old has made Gifford her “second home.” “It’s very rewarding. I get more out of it than I give,” she says.
She comes several times a month to spend a couple of hours visiting with patients. When a patient is dying, Irene offers a prayer “for a calm and smooth transition.” Mostly, though, she listens. “Everybody has a story,” she says.
She is often the person called in the night to comfort a patient or family in the Emergency Department.
For Irene, it is not her first “job” or even her first volunteer job. From New Jersey, Irene was a church secretary for years. Upon moving to Randolph 40 years ago, she worked at DuBois and King as the “girl Friday” distributing mail, developing photos in a dark room and operating the business’ first computer, which was roughly the size of Gifford’s chapel, she recalls. She went on to do computer work for a local accountant, until retiring in 1991. A decade of volunteering at White River Valley Ambulance in billing followed.
At WRVA, Irene chased down patients and insurance companies for payments.
At Gifford, the only payment a soft spoken, elegant and humorous Irene is seeking is peace of mind.
“I think I could write a book. The experiences have been from very humorous to very sad. I have had a marriage proposal,” she says with a laugh. “I’ve also been in the Garden Room (for end-of-life patients). I don’t want to say it’s my favorite place, but it’s a place where I feel comfortable, when some of the other (volunteers) do not, because I have been there personally, and I totally admire our palliative care system.”
That admiration and an ongoing need for a comforting hand and listening ear will keep Irene volunteering with Gifford’s chaplaincy program as long as she’s able.
“I look at it as a need. It’s a need that’s being fulfilled, which doesn’t happen at all hospitals. It’s part of Gifford’s outreach and caring and the reason why patients want to be here.”
Pictured here, from left, are volunteers Irene Schaefer and Phyllis Roberts.
Gifford Medical Center’s hats were off, well technically on, in recognition of its volunteers at an annual appreciation luncheon Monday. The “Hats Off to You” hat-themed event welcomed 70 of Gifford’s hospital and Auxiliary volunteers.
In all, Gifford had 120 volunteers in 2013 who gave 16,678 hours to the non-profit medical center, or 2,085 eight-hour days. Auxiliary volunteers working at the Thrift Shop gave another 6,489 hours, or 811 eight-hour days.
Volunteer Coordinator Julie Fischer noted that the number of volunteers and volunteer hours was remarkable. “We are amazing,” she said.
Pictured here, from left, are volunteers Beth Kittel and Joan Granter.
In recognition of their year of service, volunteers were treated to a delicious lunch, door prizes from 17 area businesses, favors, accolades, a presentation from hospital president Joseph Woodin and even an impromptu round of singing “You Are My Sunshine” from managers working as servers at the event.
Managers, wearing hats in appreciation of the volunteers, came from different areas of the hospital and offered heartfelt thanks.
“Thank you for helping to enrich the lives of the residents,” said Terry MacDougal, Menig Extended Care Facility activities director. Menig is Gifford’s nursing home.
Pictured here, from left, are volunteers Donna Bosworth, Shirley Russell and Elizabeth Mahaffy.
“What you bring is just enormous,” agreed Menig Director of Nursing Brooks Chapin.
Volunteers were thanked for their remarkable gift of time, for offering support to staff as well as patients, for their warm smiles and for their hugs. “You bring peace, comfort and stability to the organization,” Woodin said.
Woodin went on to share the latest on Gifford’s plans to build a senior living community in Randolph Center and private inpatient rooms at the medical center. Gifford hopes to break ground on the first phase of the project, a new nursing home in Randolph Center, next month.
Pictured here, from left, are volunteers David and Lori Peirce.
Volunteers were enthusiastic about the plans, which have already garnered remarkable support from the Gifford Auxiliary. The Auxiliary has pledged $650,000 to the project.
One other remarkable achievement of 2013 for Gifford volunteers was the recognition of Major Melvin McLaughlin as Vermont’s and the nation’s Outstanding Senior Volunteer. McLaughlin earned a round of applause from his fellow volunteers.
Businesses generously donating door prizes and favors to the volunteers were Belmains, Blue Moon, Central Supplies, Chef’s Market, Cockadoodle Pizza Café, Dandelion Acres, Holiday Beauty Salon, Onion Flats, Randolph Village Pizza, The Harrington House, Tozier’s, One Main Tap and Grill, Bethel Village Sandwich Shop, Sidewalk Florist, Drop Dead Gorgeous hair salon, the Aiken family of Bethel and Freedom Foods.
The following was published in our 2012 Annual Report.
Above left – Robin Palmer, Tammy Hooker and Ashley Lincoln – the team lucky enough to be charged with coordinating the Last Mile Ride each August, post for a photo. Above right – Jack Cowdrey, Chair of the Development Committee and one of the chase-truck drivers for the Last Mile Ride.
In this year’s Annual Report, we are fortunate to read stories from our long-time providers. Gifford is also fortunate to have many long-term supporters. Many of their names follow, but it is hard not to pull out one group for its remarkably long-standing relationship. That group is the Gifford Medical Center Auxiliary.
In 2012, the now 106-year-old Auxiliary continued its support of Gifford programs and services, including “wish list” items awarded to individual hospital departments looking to improve care through new technology or training materials.
As these “wish list” gifts are distributed, there are often tears of thanks and happiness from the receiving department staff members. This speaks volumes to how much these gifts – and the Gifford Auxiliary – mean to the medical center and its patients.
Other major supporters in 2012 included those who gave to the Last Mile Ride. Now in its seventh year, this charity motorcycle ride raised a record $54,000 for end-of-life care and services. This year’s event brought a new run/walk and thus many new participants. Top among them was Todd Winslow and Lu Beaudry who raised more than $5,000 in memory of Todd’s mother, Joyce (read more about the Winslow family in our Donor Profile). The event was our largest individual fund-raiser to date.
The motorcycle ride is just one way to support Gifford. Many offer their community medical center financial support each year through an annual gift to the hospital or a special purpose fund. Others include Gifford in their will or trust, while still others choose a charitable gift annuity where they receive a predictable return on their investment.
Increasingly, community members are also expressing tremendous interest in our planned senior living community. That interest and enthusiasm has come in the form of financial support as well as interested residents. This project shows so much promise, and it is our utmost honor to be working to provide a solution to a serious problem in our region – a lack of local housing alternatives for those wanting to age in place, in their communities, rather than having to travel great distances.
As always, the Development Department is available by calling 728-2380 to discuss the many ways to support Gifford. Your investment truly makes a difference and the impact is far-reaching. Please don’t hesitate to ask us your questions or visit our website, www.giffordmed.org, to discover ways you can leave your legacy. New this year, we have included an option for online giving opportunities.
On behalf of Gifford, thank you. We appreciate your friendship.
Elaine Soule’s relationship with Gifford began at birth, and possibly before. Her mother graduated from the nursing school in 1923 and worked under hospital founder Dr. John P. Gifford. Elaine was born at the Randolph hospital in 1933.
Raised in Randolph Center, she attended local schools and married the summer following high school graduation. His career in the U.S. Air Force took them around the country and beyond. Elaine’s own six children were born on military bases in New York, Oklahoma, New Hampshire, Bermuda, Louisiana, and Maryland.
In 1971, after 20 years of military life, the family returned to Randolph. Before the families’ furniture had even arrived, Elaine had landed a job at Randolph National Bank. She started out typing signature cards and eventually became a branch manager of what was Randolph Savings and Loan, then Vermont Federal and finally Vermont National over her 28-year career.
Along the way, Elaine worked at Gifford on weekends from 1990-1995 in patient registration. After retiring from the bank in 1998, she came to work at Gifford in 2001 as the volunteer services coordinator.
“I have always felt close to Gifford,” says Elaine, who served on the hospital Board of Trustees for nine years in the 1990s.
So when Elaine retired in 2006 after five years as volunteer services coordinator to undergo cancer treatment, she knew she’d be back. “I knew I’d come back to volunteer, because I wanted to be part of this place,” says Elaine. “I just loved the Gift Shop. I’d loved volunteering. I thought it was a way to continue to be involved with Gifford after I retired.”
For months, Elaine came to Gifford as a patient for chemotherapy treatments. “My cancer treatments were wonderful,” Elaine says, calling the staff “so compassionate”. When her treatments ended in early 2007, Elaine continued her trips to Gifford – this time as a volunteer two days a week in the Gift Shop.
“Now I don’t have to be here, but I choose to be here,” she says from her post behind the desk of the boutique. “I think the volunteers at the Gift Shop are great. I hope we serve a purpose. I think we do.”
For Elaine, now 79, it is about staying active and connected in her community and at her community hospital. “I love it because it gets me out of the house to meet people and I feel that I am contributing to Gifford in a small way,” she says.
The Stockwell family is ready to ride Saturday at Gifford Medical Center. (Provided: Janet Miller)
RANDOLPH – Nearly 300 motorcyclists, cyclists and runners/walkers participated in Gifford Medical Center’s eighth annual Last Mile Ride on Saturday, raising a record $56,000 for end-of-life care.
Beneath sunny skies, the day juxtaposed heart-wrenching, yet inspiring, stories of loss with a celebration featuring the high tempo sounds of “Jeanne and The Hi-Tops,” food, fun and prize awards.
Earning the top prize for his fund-raising efforts was Reg Mongeur of Randolph, who collected $3,458 from generous friends, family and strangers alike. A much-anticipated Harley/$5,000 cash raffle was won by Carol Bushey of Brookfield. A quilt made by Gifford nursing staff and a patient went to Martha Howe of Randolph.
Runners sprint through the start line of the 5K Fun Run as part of the Last Mile Ride. (Provided: Tammy Hooker)
Palliative care physicians Dr. Cristine Maloney and Dr. Jonna Goulding along with rider/founder and Gifford nurse Lynda McDermott all addressed the crowds, offering thanks for riders’ efforts to make the hospital’s dream of providing alternative therapies, special wishes and more for free for patients in the last mile of life.
“Everyone has arrived here today for unique personal reasons to unite in a larger, common cause. Many are motivated to be here to honor the loss of a loved one and to ensure that future families shepherding someone to the end of life are granted gifts or services … ,” Gifford Director of Development Ashley Lincoln said.
Cyclists leave Gifford Medical Center Saturday for the Last Mile Ride. (Provided: Janet Miller)
“The enthusiasm of this crowd and the building excitement of riders garners more and more sponsors, gives me and the staff at Gifford … not only financial reserves but emotional reserves to walk alongside our friends and neighbors on some of their longest days,” Lincoln continued.
Shelly Pearce knows how long those days can be. Her husband Kevin died in the Garden Room on July 4. On Saturday, Shelly Pearce offered an emotional, personal thanks to riders.
“The Last Mile Ride funds helped us as a family in numerous ways,” said Pearce, describing massages for pain management, meals for the family, a gas card and a special family celebration. “So whether this is your first or your eighth time participating in the Last Mile Ride, I want you all to know what a difference you making in a patient and their family’s life. Keep participating or volunteering even if it seems like a small thing, because it is very important and appreciated.”
Led by Orange County Sheriff Bill Bohnyak, motorcyclists return to Gifford during the Last Mile Ride held Saturday in support of end-of-life care. (Provided: Janet Miller)
The Last Mile Ride began in 2006 when McDermott brought the idea forward to help provide comfort measures for people in life’s last mile. The first ride was held in 2006, and since its number of participants, funds raised and impact have all grown.
The event now includes a 5K and cycle ride in addition to the popular motorcycle ride. And this year’s event featured a Friday night “Kick-Off Rally” of dinner and dancing at the Three Stallion Inn with more than 80 community members and Last Mile participants in attendance.
The Randolph Area Chamber of Commerce made the event possible.
Cyclists and motorcyclists line up for the post-ride BBQ. (Provided: Janet Miller)
The Last Mile Ride was made possible by a huge group of volunteers, who were mostly Gifford employees who gave up their Saturday to support the cause, as well as volunteers from the Combat Veterans Motorcycle Association, Orange County Sheriff Bill Bohnyak, the Green Mountain Bike Patrol, police support in multiple towns, and Terry Heath and Erin Bianchi of Massage Professionals of Randolph.
Significant community involvement came in the forms of people lining the event routes to show support and many, many sponsors. Among this year’s sponsors were the Frankenburg Agency Inc., Froggy 100.9, Lucky’s Trailer Sales, Northfield Savings Bank, Wilkins Harley-Davidson, Booth Brothers Dairy, Connor Contracting, E-Management Associates, Mascoma Savings Bank, Aubuchon Hardware, Barry T. Chouinard Inc., Dimmik Wastewater Service, Gillespie Fuels and Propane, Infinitt North America, K&R Rentals and Storage, Kleen Inc., Magee Office Products, MetLife, Rain or Shine Tent and Events Company, Schiring Radiographic Imaging, Superior Development and many others.
Next year’s Last Mile Ride will be Aug. 16, or the third Saturday in August.
Shelly Pearce, right, offers her heartfelt thanks to Last Mile riders as her daughter, Samantha Blakeney, provides her comfort. Pearce’s husband, who was Blakeney’s stepfather, died just last month in the Garden Room at Gifford. The ride raises money for patients like Kevin and families like the Pearces. (Provided: Tammy Hooker)
95-year-old Major Melvin McLaughlin warmly celebrated
From left, Patrice Thabault of Home Instead Senior Care presents 2013 Outstanding Senior Volunteer Major Melvin McLaughlin and Gifford Administrator Joseph Woodin with a $5,500 in recognition of McLaughlin to support a charity of his choice, Gifford.
Randolph’s Maj. Melvin McLaughlin has spent more than 40 years selflessly volunteering at his local medical center, Gifford. On Wednesday that volunteerism was recognized – big time.
The 95-year-old retired U.S. Marine, fondly known as “Major,” was named the country’s 2013 Outstanding Senior Volunteer by Home Instead Senior Care.
Home Instead is the world’s largest provider of non-medical, in-home care services for seniors. Last year it launched the Salute to Senior Service Contest to recognize senior volunteerism.
Nominated by the staff at Gifford for his daily visits to the hospital, McLaughlin was named the Vermont winner of the contest last month and on Wednesday at noon at Gifford in Randolph was recognized as the national winner.
“Home Instead wants to encourage a positive outlook on aging,” Vermont franchise owner Patrice Thabault noted in presenting the award. “The Major and other (senior) volunteers are really changing the face of aging in the United States.”
With the recognition came a $5,500 check ($500 as the state winner and $5,000 as the national winner) from Home Instead to Gifford, the charity that McLaughlin chose to recognize with his award.
Representatives of VA Medical Center, from left, Chief of Voluntary Services Karen Campbell and Patient Services Manager Wendy DeCoff, present 2013 national Outstanding Senior Volunteer Major Melvin McLaughlin of Randolph with a Courage of Valor award. The award is for World War II veterans who are VA patients.
The gifts didn’t stop at the national recognition, however.
Hearing about McLaughlin’s honor, VA Medical Center Chief of Voluntary Service Karen Campbell attended Wednesday’s presentation to honor McLaughlin, a long-time VA patient, with its Courage of Valor award.
“They don’t necessarily have the time, but they always have the heart,” Campbell said of volunteers, “and, boy, do you have that.”
Fran Keeler of Vermont Department of Disabilities, Aging and Independent Living (DAIL) read a letter of commendation from DAIL Commissioner Susan Wehry. “Your more than 40 years of dedicated service … is appreciated. You’re an inspiration to us,” Wehry wrote.
Sen. Bernie Sanders sent his own letter of congratulations, thanking McLaughlin “for demonstrating such generosity and goodwill over the past four decades.”
Sen. Patrick Leahy sent McLaughlin a flag that had flown over U.S. Capitol.
And Gifford Administrator Joseph Woodin unveiled a granite plaque anonymously donated and featuring the words McLaughlin says to each patient, nursing home resident, and staff member he visits at Gifford: “Has anyone today told you that they love you?” McLaughlin then answers, “God does and I do too.”
The plaque of Barre granite now sits in the hospital’s visitors’ entrance as a permanent fixture for all to see.
Major Melvin McLaughlin, the nation’s 2013 Outstanding Senior Volunteer, is surrounded by his three daughters, from left, Sally Truckenbrod of Bethel, Nancy Stevens of Raleigh, N.C., and Audrey Rhoades of Washington, N.H. The daughters surprised him by all attending a July 3 celebration of McLaughlin’s national recognition. It is the first time the family was all together since McLaughlin’s wife’s passing almost four years early to the day. She died on July 4 and was a resident of the Menig Extended Care Facility at Gifford, where McLaughlin still volunteers.
McLaughlin first moved to Randolph in 1967 after retiring from 25 years with the U.S. Marines, serving in World War II, Korea, and the infancy of Vietnam. He built a home and a second for one of his daughters, Sally, and then found himself with free time. He started volunteering at Gifford on Thursdays, delivering the local newspaper to patients.
Later, he took patient meal orders on a clipboard and then several years ago began making general rounds seven days a week, visiting with patients and staff alike, offering his telltale phrase of love, plenty of hugs, a positive attitude, and plenty of gratitude.
Woodin called that gift of love an intangible, but a powerful gift that anyone can afford. The fact that that gift and lesson on experiencing love comes from a tough Marine makes it all the more powerful.
Woodin sought to return the favor by asking the large crowd in attendance at Wednesday award announcement to honor McLaughlin with a warmly and loudly delivered, “We love you, Major.”
“My cup runneth over,” Major said in response, encouraging all in attendance to live each day with only gladness, no shame. “Thank you, Lord, for your blessings. I am a rich man.”
Read much more about McLaughlin on the Salute to Senior Service Web site, www.salutetoseniorservice.com, and look for him in Thursday’s Randolph Fourth of July Parade. He is the grand marshal.
Our 2012 Annual Report included a month-by-month “Year in Review” section. Here is the second quarter excerpt.
To support patient needs, the Blueprint team grows to include a behavioral health specialist (social worker) and a second care coordinator.
Gynecologist Dr. Ellamarie Russo-DeMara of the Bethel and Twin River health centers leads a free women’s health talk at the Montshire Museum on menopause and genetic testing for breast and ovarian cancers.
Gov. Peter Shumlin visits the Menig Extended Care Facility to offer thanks to the state’s top nursing home, calling it a “tribute to the community”. “We’re proud of you. Thank you from the bottom of our hearts,” the governor said to residents, families, and staff members. The governor’s visit came in the wake of the U.S. News Report “2012 Honor Roll” listing.
Joining Gov. Shumlin are Vermont Disabilities, Aging and Independent Living Commissioner Dr. Susan Wehry, Vermont Health Care Association Executive Director Laura Pelosi, Division of Licensing and Protection Director Suzanne Leavitt, and Assistant Director Fran Keeler.
Gifford provides free assistance with advance directives in conjunction with National Healthcare Decisions Day.
Gifford’s more than 200 volunteers are honored with a luncheon served by hospital managers, prize awards, musical performances, and more.
Dr. Sandy Craig joins the hospitalist team, having previously practiced at The Health Center in Plainfield for many years.
Employees raise $455 for the March of Dimes by donning “Blue Jeans for Babies”. At the same time, the Vermont Chapter of the March of Dimes recognizes Gifford with a Leadership Legacy award for its commitment to prenatal, birth, and newborn care, and its support of the non-profit organization working to prevent birth defects, premature births, and infant mortality.
Long-time pediatrician Dr. Lou DiNicola receives a national award for his work around childhood immunizations.
Dr. DiNicola is recognized by the Centers for Disease Control and Prevention’s National Center for Immunization and Respiratory Diseases and the CDC Foundation as the first ever “CDC Childhood Immunization Champion” for the state of Vermont.
Ob/gyn Dr. Anne Galante joins the women’s health team full-time. She had worked as a locum tenens, or part-time contracted, provider at Gifford since 2009.
Menig residents celebrate a “Day of Play” with representatives of the Vermont Department of Disabilities, Aging and Independent Living. The day celebrated Older American’s Month and included a scavenger hunt.
The Robin’s Nest Child Enrichment Center holds its annual preschool graduation, complete with caps and gowns.
Gifford and Valley Rescue Squad Inc. move forward with the formation of a new non-profit aimed at stabilizing ambulance costs and maintaining or improving quality through a new non-profit to be called Supporting Ambulances for Vermont Emergencies (SAVE).
A free men’s health talk by general surgeon Dr. Ovleto Ciccarelli and urologist Dr. Richard Graham address colorectal health, prostate cancer, and erectile dysfunction.
For an eighth consecutive year, the Menig Extended Care Facility receives a Nursing Home Quality Recognition from the Vermont Department of Disabilities, Aging, and Independent Living.
A free talk on Medicare insurance, why it’s important, why participating in Medicare Part B is beneficial, and what one’s choices are under Medicare Part D is offered.
The Commission on Cancer of the American College of Surgeons grants accreditation with commendation to the cancer program at Gifford. Gifford’s cancer program, which includes outpatient chemotherapy, has been accredited since 1965.
Family nurse practitioner Emily LeVan joins the Bethel Health Center.
Gifford is awarded a Hospital of Choice Award from The American Alliance of Healthcare Providers for “courteous, compassionate, and caring services for patients, family, and the community.” The ranking places Gifford among “America’s most customer-friendly hospitals”.
Hospital VP receives ‘Patriot Award’ for support of citizen soldiers
David Wheel, executive director of the Vermont Employer Support of the Guard and Reserve presents Gifford Medical Center Vice President of Surgery Rebecca O’Berry with a Patriot Award. Joining in receiving the award are, from left, Gifford Surgery Nurse Manager Jamie Floyd, Gifford Surgical Services Office Manager Bethany Osha, Wheel, O’Berry, Guard specialist and Gifford health care assistant Marc Truedson, and former Guard member and Gifford registered nurse Caitlyn Bushey. Truedson nominated O’Berry for the award. (Provided: Robin Palmer)
Marc Truedson’s commitment to serve the country as a specialist in the Vermont National Guard means time away from work as a health care assistant at Gifford Medical Center. Truedson’s employer supports his time away, filling shifts so that he can serve.
Recently Truedson discovered a way to thank Gifford and his senior manager, Vice President of Surgery Rebecca O’Berry, for that support. He nominated O’Berry for a Patriot Award through the Employer Support of the Guard and Reserve (ESGR).
The ESGR is a Department of Defense operational committee that, with the help of volunteers, promotes and enhances civilian employer support of citizen soldiers.
On Monday afternoon, Vermont ESGR Executive Director David Wheel delivered the award and many kind words to O’Berry and her team. Continue reading →
Gifford Medical Center volunteer Maj. Melvin McLaughlin of Randolph has been nominated in the Salute to Senior Service Contest for his 40-plus years of volunteerism at the Randolph hospital.
Major, as he is known, is one of seven Vermonters nominated and hospital staff members are hoping that those who know and love Major will visit www.salutetoseniorservice.com between April 15-30 to vote for Major as the state’s winner and for a chance at a national recognition as “the most outstanding senior volunteer in the U.S.”
Your vote determines the state winner. A panel of judges picks the national winner.
A complete write-up on Major is available on the site. Here’s a bit of what the medical center had to say about their friend:
Every single day, now 95-year-old Maj. Melvin McLaughlin makes the short drive from his Randolph home to his local hospital, Gifford Medical Center, to lend more than a helping hand; he lends a helping heart. Pushing a walker, Major visits every hospital unit and Gifford’s adjoining nursing home to offer patients and staff alike love, a listening ear, and the sincerest of thanks. Whether at a patient or staff member’s side, male or female, stranger or friend, Major – as most know him – breaks the ice with a catch phrase: “Has anyone told you today that they love you?” If the answer is no, Major is ready with his reply: “Well, God loves you and so do I.” Staff members are also treated to the most heartfelt thanks for the job they do and somewhere in this sharing of love, there is almost always a hug between the kind-hearted Major and those lucky enough to step in his path.
“Gifford is home,” he’s told us on more than one occasion. “I have so many friends here, from the top to the bottom. And I emphasize the bottom because I like to tell those people, ‘Thank you for what you do, because without your labors this place would not stand.”
We at Gifford love Major. He is a brilliant and beautiful light in the day. As one nurse put it, “A day without Major is a day without sunshine.” He is the personification of what we are as an organization – warm, compassionate, supportive, humbled and blessed to be able to care for others. Introduce a new staff member, patient, or nursing home resident to Major and we have just told them everything they need to know about us. We care. We’re family. We’re here for you. This is the type of individual who walks our halls. This is our benchmark for love. For his boundless selflessness, remarkable strength of character, and length of commitment, we can’t imagine an individual more deserving of this service award than our amazing, treasured friend Major.”
When the nomination was read at a volunteer appreciation luncheon at the medical center on April 10, Major received a standing ovation from all in attendance. The former Marine saluted his fellow volunteers.
Selfless community members give 16,524 hours to non-profit hospital
Susan O’Malley of Randolph
Gifford Medical Center recognized its 120 volunteers at an annual appreciation luncheon on Wednesday.
Volunteers gave 16,524 hours in 2012. That’s 2,066 eight-hour workdays or the equivalent of eight full-time employees, noted Ashley Lincoln, director of development and marketing. “That’s a pretty incredible number,” Lincoln said. “We really appreciate the smiles that you bring, your enthusiasm, and your willingness to come when you’re called.”
Arlene Conant of Randolph Center and Robin Rafuse Gurney of Randolph
Volunteers give of their time throughout the medical center, at its clinics, at the Adult Day, through chaplaincy, as part of the Board of Trustees and through the Gifford Auxiliary at the Thrift Shop. “We have a far reaching volunteer group and I thank all of you,” said Volunteer Services Coordinator Julie Fischer to the group of about 75 in attendance.
The volunteers were treated to live music by Thom Goodwin, quality and infection prevention manager at Gifford and a
Chris Furmeister of Randolph
musician. Gifford’s chefs prepared a meal based on the event’s Texas barbecue theme. Gifford staff volunteering as servers donned Western attire. And door prizes from generous local businesses, including Onion Flats, Randolph Village Pizza, Blue Moon Boutique, Belmains, Bud and Bella’s Bookshop, Dandelion Acres, Central Supplies, Chef’s Market, Holiday Beauty Salon and Tozier’s, were given out.
One volunteer in particular received a standing ovation after it was announced that the hospital has nominated him for a senior service award. Major Melvin McLaughlin, 95, has been volunteering at Gifford for more than 40 years.
Lincoln read the hospital’s nomination, which describes McLaughlin’s service and hospital staff members’ regard for the long-time volunteer. “We at Gifford love Major. He is a brilliant and beautiful light in the day. As one nurse put it, ‘A day without Major is a day without sunshine.’ He is the personification of what we are as an organization – warm, compassionate, supportive, humbled and blessed to be able to care for others. Introduce a new staff member, patient or nursing home resident to Major and we have just told them everything they need to know about us. We care. We’re family. We’re here for you.”
Nap and Agnes Pietryka of Randolph
The text of the full nomination is available online at www.salutetoseniorservice.com. Hospital administrators are hoping staff, volunteers and community members visit the site between April 15-30 to vote for McLaughlin, a Randolph resident since 1967.
McLaughlin, a member of the U.S. Marines for 25 years, saluted his fellow volunteers as they cheered him.
Volunteers also offered their thanks for the opportunity to give of their time at the medical center, an experience so many find extremely rewarding.
The event concluded with a presentation from LaRae Francis of Gifford’s Blueprint Community Health Team, who explained the team’s work to connect Gifford patients with needed community services and to help them better navigate the health system. The program is aimed at helping the chronically ill better manage their diseases by reducing barriers to care. The team has had 600 referrals since it began in February of 2011.
Community members wanting to access the program to receive help and learn about available community services can call (802) 728-2499. For information on volunteering at Gifford, call Fischer at (802) 728-2324.