The following is an excerpt from our 2013 Annual Report: A Recipe for Success.
Barb Reynolds, housekeeping associate Kelly Bouchard and Della Allen
Barb Reynolds sometimes likes an extra push – in her wheelchair that is. As a member of the Environmental Services team, Kelly Bouchard’s job is to clean the nursing home and residents’ rooms. But in this culture of caring, Kelly doesn’t stop there. Walk down the halls or visit at a meal time and Kelly is often found sitting with residents, including Barb and her mom Della Allen, asking about their day and reminiscing about the good old days. Kelly is so involved, she was asked to join the nursing home’s “Falls Committee” to help prevent resident falls. And, of course, she gives Barb a push now and then.
“She’s very good. She takes me up and down the hall, when she doesn’t need to; it’s not her job… She’s very broad-minded. She’s willing to do things for other people.”
~ Barb Reynolds
The following is an excerpt from our 2013 Annual Report: A Recipe for Success.
Gloria Tatro and Marion Currier have known each other for decades. Gloria was a resident at the Tranquility Nursing Home where Marion was a licensed nursing assistant before Tranquility closed and both came to Menig. Dawn Abdel-Fatah works for Upper Valley Services and spends a couple days a week with Gloria and sees the extra effort Marion makes.
If Gloria wants popcorn, Marion buys her a bag out of the hospital vending machine after work. If Gloria, who makes beaded necklaces, needs extra supplies, Marion picks them up for her.
“She’s just very kind. She cares about the way she looks, her hair, her clothes. She takes her time.” ~ Dawn Abdel-Fatah
LNA Marion Currier, Gloria Tatro and Dawn Abdel-Fatah
Officials break ground Tuesday afternoon on Gifford Medical Center’s senior living community in Randolph Center. From left are Dan Smith from builder HP Cummings Construction Co., Gifford nursing home administrator Linda Minsinger, Gifford board Chairman ¬¬Gus Meyer, Gifford Administrator Joe Woodin, Gifford Vice President of Operations and Surgery Rebecca O’Berry and retired Gifford plant operations director Theron Manning.
Amid cloudy skies and unseasonably chilly temperatures, a crowd of more than 100 turned out Tuesday afternoon to show their support as officials from Gifford Medical Center officially broke ground on a much-anticipated Senior Living Community.
For more than two years Gifford in Randolph has been working to gain approvals and move forward with a project that includes the reconstruction of its 30-bed nursing home, the Menig Extended Care Facility, on 30 picturesque acres in Randolph Center. Later phases of the project would include up to 100 independent living units and 20 assisted living beds.
Plans additionally call for renovations at the hospital. Once Menig moves, the current nursing home at Gifford will be renovated into 25 private inpatient rooms for patient safety and privacy. The hospital now has shared rooms.
Gifford earned Act 250 approval for the first two phases of the project – the new 30-bed nursing home and 40 independent living units – last August and Certificate of Need approval for both the new nursing home and hospital renovations from the Green Mountain Care Board in October.
Spring construction was planned and on Tuesday hospital officials along with the contractor HP Cummings Construction Co., architect MorrisSwitzer, and engineer DuBois & King broke ground on the new nursing home.
“It is a great occasion to celebrate this next step,” said Gifford Administrator Joseph Woodin. “To be able to put the shovel to the ground, we’ll remember this.”
Woodin noted the nursing home’s history and track record.
Gifford opened the Menig Extended Care Facility in 1998 after a local for-profit nursing home, 53-bed Tranquility Nursing Home, was “closed” by the state for quality concerns.
Since it has opened, Menig has won numerous state and national awards for quality, including being named one of the country’s 39 best nursing homes in 2012 by U.S. News and World Report. The only nursing home in all of Orange County, Menig has a significant waiting list – about 100 people – for care.
Gifford Administrator Joseph Woodin addresses a crowd of more than 100 at Tuesday’s groundbreaking for Gifford’s senior living community in Randolph Center.
It’s nursing home officials’ hope that by adding assisted living units, some of that waiting list will be diminished. The medical center has also seen community members move outside of the area for independent living options.
Ashley Lincoln, Gifford’s director of development, called the project “both personally and professionally exciting.” “It is an opportunity for Gifford to carry on its tradition of meeting the community’s care needs, and it will allow more of our senior family and friends to remain in the region where they have grown up.”
The project, said Gifford Board of Trustees Chairman Gus Meyer, is a step forward for the hospital and the community.
“It has long been true in health care, if you stand still, you’re going to lose,” Meyer said.
And while Tuesday’s groundbreaking was for the new nursing home phase of the project, the complete plans are what excite Meyer.
“It’s not just a nursing home moving up on the hill. It’s all the renovations that are going to occur at the hospital,” he said, “and independent and assisted living come behind. We’re really excited about that, and we’re really excited to do this in a way that makes sense financially and that makes sense for our communities.
“This is all a part of Gifford becoming even more involved in the health of our communities, … and doing all we can to realize our vision of having the healthiest communities that we can.”
Construction on the new nursing home is expected to take about a year. Renovations at the hospital will follow.
Pictured here, from left, are volunteers Irene Schaefer and Phyllis Roberts.
Gifford Medical Center’s hats were off, well technically on, in recognition of its volunteers at an annual appreciation luncheon Monday. The “Hats Off to You” hat-themed event welcomed 70 of Gifford’s hospital and Auxiliary volunteers.
In all, Gifford had 120 volunteers in 2013 who gave 16,678 hours to the non-profit medical center, or 2,085 eight-hour days. Auxiliary volunteers working at the Thrift Shop gave another 6,489 hours, or 811 eight-hour days.
Volunteer Coordinator Julie Fischer noted that the number of volunteers and volunteer hours was remarkable. “We are amazing,” she said.
Pictured here, from left, are volunteers Beth Kittel and Joan Granter.
In recognition of their year of service, volunteers were treated to a delicious lunch, door prizes from 17 area businesses, favors, accolades, a presentation from hospital president Joseph Woodin and even an impromptu round of singing “You Are My Sunshine” from managers working as servers at the event.
Managers, wearing hats in appreciation of the volunteers, came from different areas of the hospital and offered heartfelt thanks.
“Thank you for helping to enrich the lives of the residents,” said Terry MacDougal, Menig Extended Care Facility activities director. Menig is Gifford’s nursing home.
Pictured here, from left, are volunteers Donna Bosworth, Shirley Russell and Elizabeth Mahaffy.
“What you bring is just enormous,” agreed Menig Director of Nursing Brooks Chapin.
Volunteers were thanked for their remarkable gift of time, for offering support to staff as well as patients, for their warm smiles and for their hugs. “You bring peace, comfort and stability to the organization,” Woodin said.
Woodin went on to share the latest on Gifford’s plans to build a senior living community in Randolph Center and private inpatient rooms at the medical center. Gifford hopes to break ground on the first phase of the project, a new nursing home in Randolph Center, next month.
Pictured here, from left, are volunteers David and Lori Peirce.
Volunteers were enthusiastic about the plans, which have already garnered remarkable support from the Gifford Auxiliary. The Auxiliary has pledged $650,000 to the project.
One other remarkable achievement of 2013 for Gifford volunteers was the recognition of Major Melvin McLaughlin as Vermont’s and the nation’s Outstanding Senior Volunteer. McLaughlin earned a round of applause from his fellow volunteers.
Businesses generously donating door prizes and favors to the volunteers were Belmains, Blue Moon, Central Supplies, Chef’s Market, Cockadoodle Pizza Café, Dandelion Acres, Holiday Beauty Salon, Onion Flats, Randolph Village Pizza, The Harrington House, Tozier’s, One Main Tap and Grill, Bethel Village Sandwich Shop, Sidewalk Florist, Drop Dead Gorgeous hair salon, the Aiken family of Bethel and Freedom Foods.
The following is an excerpt from our 2013 Annual Report: A Recipe for Success.
The theme of this year’s Annual Report is a Recipe for Success. Without question, Gifford had that recipe in 2013! We continued to gain great recognition for what we’ve done, while taking major strides to position ourselves to do even more in the future.
In 2013, as we awaited permits for the senior retirement community, we undertook important expansions to the Kingwood and Sharon health centers. Ultimately, the senior retirement Act 250 permits and Certificate of Need were granted, making us ready to break ground for the new nursing home in the spring of 2014, with independent and assisted living options to follow. Moving the nursing home will enable us to renovate our inpatient unit, with single-patient rooms that will significantly improve health safety and comfort for patients using that facility.
In addition, we earned designation as a Federally Qualified Health Center. This will enable us to expand our core commitment to primary care, including new initiatives and collaborations to extend dental and mental health services to underserved areas.
As we have pursued these plans for the future, Gifford has continued its commitment to patient care and furthering the health of our communities. We are extremely proud that Dr. Lou DiNicola was given the Physician Award for Community Service by the Vermont Medical Society. We are delighted that Major McLaughlin was named the national Outstanding Senior Volunteer. We are humbled by the continued recognition of the Menig Extended Care Facility.
As we reflect on these accomplishments and look forward with tremendous anticipation to 2014, it is an honor for the Board to serve an organization that continually goes above and beyond. Even as we experience constant change in today’s health care environment, we have great confidence that Gifford’s ever-evolving recipe will generate success this year and for many more to come.
Gifford Medical Center’s plans to create a senior living community in Randolph Center and renovate the Randolph hospital to have private inpatient rooms cleared a final permitting hurdle Thursday when it earned Certificate of Need approval from the Green Mountain Care Board.
The 5-0 decision was the final approval needed for the project to move forward.
“We’re ecstatic. This project has been years in the making and we’re excited to be moving forward. Our community is in dire need of more senior care and housing options and patients will benefit from the private room model, which is proven to enhance patient safety and satisfaction,” said Gifford Administrator Joseph Woodin, who was on hand in Montpelier Thursday to hear the board’s unanimous vote.
As part of the project, Gifford will move its 30-bed, award-winning nursing home, the Menig Extended Care Facility, to 30 stunning acres in Randolph Center. When the new nursing home is built, current nursing home rooms at the downtown medical center will be converted into private hospital rooms.
Independent and assisted living options will be added over time in Randolph Center to create a vibrant senior living community. Up to 150 total units are planned. The project’s first phase calls for the reconstruction of the 30-bed nursing home and a 40-unit independent living facility. Later phases, including 60 more independent living units and 20 assisted living units attached to the nursing home, are spread over 20 years.
Faced with facility constraints and a great number of inefficient older buildings in its downtown location, Gifford has been planning for this project for years. Many options were considered, including rebuilding the entire medical center. Looking at the most affordable, least disruptive option, the hospital finalized its plans in 2011 and filed for Act 250 approval under select criteria on Oct. 3, 2011.
Significant discussions on the use of “prime agricultural soils” for the development delayed discussions and approval on those criteria did not come until Jan. 3 of this year. Full Act 250 approval was sought on April 2, 2013, and awarded Aug. 13. Randolph Development Review Board approval also came earlier this year.
The hospital first filed its Certificate of Need application on Oct. 3, 2012. After the initial detailed review, Gifford resubmitted a revised application in May. A final hearing was held just last month on Sept. 26 and a verbal decision issued on Oct. 10.
A written decision was released late Monday. In it, the board finds the project has met all Certificate of Need criteria, including regarding cost, need, quality and access, and public good. “Gifford has demonstrated that the project serves the public good by enhancing services, improving quality of care and increasing customer satisfaction,” the five-member board wrote.
“We appreciate the Green Mountain Care Board’s thoughtful review and support of this project. The board clearly saw the need and the vision. Due to this decision, we will soon be able to better meet the needs of our community,” said Woodin, who also thanked community members for their support.
“It’s very exciting for all of us, for the staff, for the residents of Menig as well as those who will live in independent and assisted living. Thank you very much for the time, effort and all of the work folks have put into this.”
The hospital plans to begin construction on the Randolph Center nursing home in the spring.
Each year members of the Gifford Medical Center Auxiliary knit hats and mittens for local school children in need. This year Auxiliary members decided to have some extra fun with their knitting by gathering with Menig Extended Care Facility nursing home residents for a weekly “Knit In.”
On Thursday the group met at Menig in Randolph for a second time, and while fingers worked so did minds and mouths. There was reminiscing, sharing of techniques, talk of family and friends, and plenty of discussion on where to get great deals on yarn. The group plans to gather as long as it’s fun.
The Auxiliary hopes to have plenty of mittens and hats ready for children from two area schools come January. Last year the handmade goods went to schools in Bethel and Rochester for school nurses to pass out as needed. The year before it was South Royalton and Brookfield.
Menig residents are making washcloths to include in Operation Christmas Child boxes to go to children in Third World countries. Together these two groups of givers are also making memories.
Barb Reynolds (Menig resident) and Terry MacDougal (Menig activities director)
Bea Arnold (Menig resident) and Louise Clark (Auxiliary president)
Ginny Cantlin (Auxiliary member) and Ruth Lutz (Auxiliary treasurer)
95-year-old Major Melvin McLaughlin warmly celebrated
From left, Patrice Thabault of Home Instead Senior Care presents 2013 Outstanding Senior Volunteer Major Melvin McLaughlin and Gifford Administrator Joseph Woodin with a $5,500 in recognition of McLaughlin to support a charity of his choice, Gifford.
Randolph’s Maj. Melvin McLaughlin has spent more than 40 years selflessly volunteering at his local medical center, Gifford. On Wednesday that volunteerism was recognized – big time.
The 95-year-old retired U.S. Marine, fondly known as “Major,” was named the country’s 2013 Outstanding Senior Volunteer by Home Instead Senior Care.
Home Instead is the world’s largest provider of non-medical, in-home care services for seniors. Last year it launched the Salute to Senior Service Contest to recognize senior volunteerism.
Nominated by the staff at Gifford for his daily visits to the hospital, McLaughlin was named the Vermont winner of the contest last month and on Wednesday at noon at Gifford in Randolph was recognized as the national winner.
“Home Instead wants to encourage a positive outlook on aging,” Vermont franchise owner Patrice Thabault noted in presenting the award. “The Major and other (senior) volunteers are really changing the face of aging in the United States.”
With the recognition came a $5,500 check ($500 as the state winner and $5,000 as the national winner) from Home Instead to Gifford, the charity that McLaughlin chose to recognize with his award.
Representatives of VA Medical Center, from left, Chief of Voluntary Services Karen Campbell and Patient Services Manager Wendy DeCoff, present 2013 national Outstanding Senior Volunteer Major Melvin McLaughlin of Randolph with a Courage of Valor award. The award is for World War II veterans who are VA patients.
The gifts didn’t stop at the national recognition, however.
Hearing about McLaughlin’s honor, VA Medical Center Chief of Voluntary Service Karen Campbell attended Wednesday’s presentation to honor McLaughlin, a long-time VA patient, with its Courage of Valor award.
“They don’t necessarily have the time, but they always have the heart,” Campbell said of volunteers, “and, boy, do you have that.”
Fran Keeler of Vermont Department of Disabilities, Aging and Independent Living (DAIL) read a letter of commendation from DAIL Commissioner Susan Wehry. “Your more than 40 years of dedicated service … is appreciated. You’re an inspiration to us,” Wehry wrote.
Sen. Bernie Sanders sent his own letter of congratulations, thanking McLaughlin “for demonstrating such generosity and goodwill over the past four decades.”
Sen. Patrick Leahy sent McLaughlin a flag that had flown over U.S. Capitol.
And Gifford Administrator Joseph Woodin unveiled a granite plaque anonymously donated and featuring the words McLaughlin says to each patient, nursing home resident, and staff member he visits at Gifford: “Has anyone today told you that they love you?” McLaughlin then answers, “God does and I do too.”
The plaque of Barre granite now sits in the hospital’s visitors’ entrance as a permanent fixture for all to see.
Major Melvin McLaughlin, the nation’s 2013 Outstanding Senior Volunteer, is surrounded by his three daughters, from left, Sally Truckenbrod of Bethel, Nancy Stevens of Raleigh, N.C., and Audrey Rhoades of Washington, N.H. The daughters surprised him by all attending a July 3 celebration of McLaughlin’s national recognition. It is the first time the family was all together since McLaughlin’s wife’s passing almost four years early to the day. She died on July 4 and was a resident of the Menig Extended Care Facility at Gifford, where McLaughlin still volunteers.
McLaughlin first moved to Randolph in 1967 after retiring from 25 years with the U.S. Marines, serving in World War II, Korea, and the infancy of Vietnam. He built a home and a second for one of his daughters, Sally, and then found himself with free time. He started volunteering at Gifford on Thursdays, delivering the local newspaper to patients.
Later, he took patient meal orders on a clipboard and then several years ago began making general rounds seven days a week, visiting with patients and staff alike, offering his telltale phrase of love, plenty of hugs, a positive attitude, and plenty of gratitude.
Woodin called that gift of love an intangible, but a powerful gift that anyone can afford. The fact that that gift and lesson on experiencing love comes from a tough Marine makes it all the more powerful.
Woodin sought to return the favor by asking the large crowd in attendance at Wednesday award announcement to honor McLaughlin with a warmly and loudly delivered, “We love you, Major.”
“My cup runneth over,” Major said in response, encouraging all in attendance to live each day with only gladness, no shame. “Thank you, Lord, for your blessings. I am a rich man.”
Read much more about McLaughlin on the Salute to Senior Service Web site, www.salutetoseniorservice.com, and look for him in Thursday’s Randolph Fourth of July Parade. He is the grand marshal.
Our 2012 Annual Report included a month-by-month “Year in Review” section. Here is the second quarter excerpt.
To support patient needs, the Blueprint team grows to include a behavioral health specialist (social worker) and a second care coordinator.
Gynecologist Dr. Ellamarie Russo-DeMara of the Bethel and Twin River health centers leads a free women’s health talk at the Montshire Museum on menopause and genetic testing for breast and ovarian cancers.
Gov. Peter Shumlin visits the Menig Extended Care Facility to offer thanks to the state’s top nursing home, calling it a “tribute to the community”. “We’re proud of you. Thank you from the bottom of our hearts,” the governor said to residents, families, and staff members. The governor’s visit came in the wake of the U.S. News Report “2012 Honor Roll” listing.
Joining Gov. Shumlin are Vermont Disabilities, Aging and Independent Living Commissioner Dr. Susan Wehry, Vermont Health Care Association Executive Director Laura Pelosi, Division of Licensing and Protection Director Suzanne Leavitt, and Assistant Director Fran Keeler.
Gifford provides free assistance with advance directives in conjunction with National Healthcare Decisions Day.
Gifford’s more than 200 volunteers are honored with a luncheon served by hospital managers, prize awards, musical performances, and more.
Dr. Sandy Craig joins the hospitalist team, having previously practiced at The Health Center in Plainfield for many years.
Employees raise $455 for the March of Dimes by donning “Blue Jeans for Babies”. At the same time, the Vermont Chapter of the March of Dimes recognizes Gifford with a Leadership Legacy award for its commitment to prenatal, birth, and newborn care, and its support of the non-profit organization working to prevent birth defects, premature births, and infant mortality.
Long-time pediatrician Dr. Lou DiNicola receives a national award for his work around childhood immunizations.
Dr. DiNicola is recognized by the Centers for Disease Control and Prevention’s National Center for Immunization and Respiratory Diseases and the CDC Foundation as the first ever “CDC Childhood Immunization Champion” for the state of Vermont.
Ob/gyn Dr. Anne Galante joins the women’s health team full-time. She had worked as a locum tenens, or part-time contracted, provider at Gifford since 2009.
Menig residents celebrate a “Day of Play” with representatives of the Vermont Department of Disabilities, Aging and Independent Living. The day celebrated Older American’s Month and included a scavenger hunt.
The Robin’s Nest Child Enrichment Center holds its annual preschool graduation, complete with caps and gowns.
Gifford and Valley Rescue Squad Inc. move forward with the formation of a new non-profit aimed at stabilizing ambulance costs and maintaining or improving quality through a new non-profit to be called Supporting Ambulances for Vermont Emergencies (SAVE).
A free men’s health talk by general surgeon Dr. Ovleto Ciccarelli and urologist Dr. Richard Graham address colorectal health, prostate cancer, and erectile dysfunction.
For an eighth consecutive year, the Menig Extended Care Facility receives a Nursing Home Quality Recognition from the Vermont Department of Disabilities, Aging, and Independent Living.
A free talk on Medicare insurance, why it’s important, why participating in Medicare Part B is beneficial, and what one’s choices are under Medicare Part D is offered.
The Commission on Cancer of the American College of Surgeons grants accreditation with commendation to the cancer program at Gifford. Gifford’s cancer program, which includes outpatient chemotherapy, has been accredited since 1965.
Family nurse practitioner Emily LeVan joins the Bethel Health Center.
Gifford is awarded a Hospital of Choice Award from The American Alliance of Healthcare Providers for “courteous, compassionate, and caring services for patients, family, and the community.” The ranking places Gifford among “America’s most customer-friendly hospitals”.
Our 2012 Annual Report included a month-by-month “Year in Review” section. Here is the first quarter excerpt.
Urologist Dr. Richard Graham and menopause practitioner Dr. Ellamarie Russo-DeMara of the Twin River Health Center offer a free talk at the Montshire Museum on urinary incontinence.
Gifford is once again awarded a grant from the Avon Breast Health Outreach Program. For the 11th year, Gifford is the only entity in Vermont to receive the $35,000 grant for breast cancer awareness education and outreach.
Pediatrics and adolescent medicine moves from the main medical center building to Dr. Chris Soares’ former space at the corner of South Main and Maple streets. Joining the practice on the first floor of the renovated, spacious Victorian home is pediatric physical, occupational, and speech therapies.
A free three-week series on heart health includes talks from cardiologist Dr. Bruce Andrus and registered dietitian Stacy Pelletier as well as a heart-healthy cooking demonstration from Gifford’s chefs.
As part of Gifford’s expanded efforts under the Vermont Blueprint for Health, a chronic illness support group – Chronic HealthShare Consortium – is launched and begins meeting monthly.
Dr. Ovleto Ciccarelli strives to bring colon health to the forefront with a free health talk, “Everyone’s Got One: A Discussion on the Colon and How to Keep It Healthy”.
Pacemaker surgeries return to Gifford after a quarter century hiatus.
The Menig Extended Care Facility is named among nation’s top 39 nursing homes by U.S. News and World Report, which released a list of “2012 Honor Roll” nursing homes. Menig was the only nursing home chosen in Vermont and neighboring New Hampshire.
The 106th Annual Corporators Meeting is held at the medical center and features Steve Kimbell, commissioner of what was then the Vermont Department of Banking, Insurance, Securities and Health Care Administration. Leo Connolly, Fred Newhall, and Peter Nowlan are elected to the Board of Trustees.
A Vermont House of Representatives resolution recognizes “the outstanding health care services provided by Gifford Medical Center”. The resolution is in honor of Gifford’s more than 100 years of service to the Randolph area and for its many recent awards.
The Diabetes Education Expo focuses on teeth and feet and how diabetes can keep both healthy. It is the 7th annual exposition organized by the Diabetes Clinic especially for the growing diabetes population.
An open house is held for pediatrics’ new space at 40 South Main Street. Children attending enjoy face painting, balloons, snacks, tours of their new doctor’s office, bike helmet fittings, and painting tiles that have become part of the clinic’s permanent decor.