Gifford Positioned for Changing Health Care Landscape

109th Annual Meeting celebrates forward-looking growth in programs and facility

Joe Woodin

Administrator Joe Woodin answers questions during Gifford Medical Center’s 109th Annual Meeting.

Nearly 100 community members gathered Saturday night for “Building for the Future,” Gifford Medical Center’s 109th Annual Corporators Meeting.

Reporting on an exciting and transformative year, administrators and board members highlighted the implementation of several long-term initiatives:

  • The new Menig Nursing Home, looking out over the green mountains in Randolph Center, will open—on time and on budget—mid-May 2015.
  • The hospital wing vacated by Menig will be converted into state-of-the-art private patient rooms to offer privacy for provider consultations and family visits, and to accommodate medical technology at the bedside.
  • A new organizational structure, created to reflect Gifford’s new Federal Qualified Health Center designation, will allow Gifford to offer enhanced preventative, dental, and behavioral health services to our patients.

“It’s been an extraordinary year,” Gifford Administrator Joe Woodin stated. “These initiatives strengthen the services we offer our patients and also position Gifford well for the future in an era of healthcare reform.”

Moving forward while making budget for the 15th consecutive year
After presenting the annual hospital report and a brief update on the uncertain state of Vermont’s healthcare policy, Woodin noted that Gifford has maintained ongoing fiscal stability while pushing ahead with these forward-looking initiatives. For the 15th consecutive year Gifford has made budget and achieved its state-approved operating margin. The culmination of years of research and planning, each of these new projects reflect Gifford’s commitment to providing quality community care for years to come.

New $5 million capital campaign launched
Lincoln Clark, board treasurer and co-chair of the “Vision for the Future” campaign, announced the launch of the public phase of the $5 million capital campaign.

“As of tonight this campaign is no longer silent,” Clark told the group. “It has been a remarkable experience—we started two and a half years ago with a vision, research, and a community survey. We decided then to wait until we raised 60 percent before going public, and we’ve exceeded that goal. We hope to reach the campaign’s $5 million goal by December 31st of this year.”

The “Vision for the Future” campaign supports the hospital’s conversion to industry-standard private patient rooms, and the construction of the new Menig Nursing home in Randolph Center. Menig, one of only twelve nursing homes in Vermont to retain a five-star rating from the Centers for Medicare and Medicaid Services, will anchor the new Morgan Orchards Senior Living Community in Randolph Center.

Panel presentation describes a Gifford ready for tomorrow’s healthcare needs
A panel presentation looked at four recently implemented changes that will help Gifford provide for future community healthcare needs:

  • Dr. Martin Johns, medical director for Gifford’s FQHC and hospital division, talked about building the behind-the-scenes administrative structure now in place that will help Gifford provide expanded preventative, dental, and behavioral health services as a Federally Qualified Health Center.
  • Dr. Lou DiNicola, pediatrician, described the challenges staff faced while transitioning to a federally mandated Electronic Medical Record system. Now that the transition is complete, the benefits are clear: greater efficiency and improved patient care.
  • Alison White, vice president of Patient Care Services, talked about how important private patient rooms are for provider consultations, improved patient care, and how they will help bring medical technology to patients’ bedside.
  • Linda Minsinger, executive director for the Gifford Retirement Community, talked about plans for the new Morgan Orchard Senior Living Community in Randolph Center.

Gifford scholarships and awards presented
Bailey Fay was awarded the Dr. Richard J. Barrett Health Professions Scholarship, a $1,000 award for a Gifford employee or an employee’s child pursuing a health care education. Laura Perez, communications director of the Stagecoach Transportation Services, accepted the $1,000 Philip D. Levesque Memorial Community Award, given annually in recognition of his personal commitment to the White River Valley.

Randy Garner

Retiring board member Randy Garner was presented with a gift to honor his 12 years of service at Gifford Medical Center’s 109th Annual Meeting. Vice-President of the board Peter Nowlan looks on.

For the second year of a two-year commitment, the $25,000 William and Mary Markle Community Grant was given to schools in Gifford’s service area to promote exercise and healthy eating and lifestyles.

Board of trustees and directors election and service recognition
During the corporators business meeting, retiring member Randy Garner was presented with a gift to recognize his 12 years of service, and retiring board member Fred Newhall was recognized for his three years of service.

The following slate of new corporators were elected: Brad Atwood (Sharon); Rob and Linda Dimmick (Randolph Center); Dee Montie & Murray Evans (Brookfield); Joan Goldstein (South Royalton); Kelly Green (Randolph); Kate Kennedy (Braintree); Doreen Allen Lane (Berlin); Larry and Susan Trottier (South Royalton); Clay Westbrook (Randolph)

The following were elected officers of the board of directors: Gus Meyer, chair; Peter Nowlan, vice chair; Barbara Rochat, secretary; Lincoln Clark, treasurer.

Lighthouse Photographs on Display in Gifford’s Art Gallery

Randolph artist Christopher J. Fuhrmeister

Bass Harbor Head Light, Arcadia National Park, ME

Eighteen photographs by Randolph artist Christopher J. Fuhrmeister are currently on display at Gifford Medical Center’s art gallery in an exhibit that will run through April 1, 2015.

Fuhrmeister was given a Kodak Brownie camera when he was 12 and bought his first 35mm camera while in high school, working on features for his yearbook and as a newspaper sports photographer. He was a general photographer for his college paper, and later worked as a reporter/photographer for the St. Johnsbury Caledonian Record.

For many years he worked as an emergency management communications officer and then a telecommunications coordinator for the Vermont Public Safety Headquarters in Waterbury. When he retired in 2006, he switched from conventional film to digital photography.

While most of his photographs are of Vermont scenes, he was born in Maine and has a soft spot for lighthouses. This display is taken from his collection of photographs of lighthouses that he has visited in the eastern United States.

This exhibit is free and open to the public, and will be displayed through April 1, 2015. The gallery is located just inside the hospital’s main entrance at 44 S, Main St. (Route 12) in Randolph. Call Gifford at (802) 728-7000 for more information.

Gifford Receives 2015 Business Excellence in Sustainability Award from White River Valley Chamber of Commerce

Emma Schumann and Ashley Lincoln

Emma Schumann, executive director of the White River Valley Chamber of Commerce (left) with Ashley Lincoln, director of Gifford’s development and public relations.

On February 6, Gifford received the 2015 Business Excellence in Sustainability award from the White River Valley Chamber of Commerce.

This award recognizes remarkable efforts to sustain and support the communities of the White River Valley, and was given to Gifford for its holiday gift certificate program.

The program, which distributes gift certificates redeemable at local businesses, allows Gifford to thank employees for their dedication and hard work while contributing to the economic health of the community it serves. Historically, within three weeks in December, Gifford employees spend nearly $40,000 at locally owned community businesses from Chelsea to Rochester, Sharon to Barre, and towns in between.

“For 14 years I have had the privilege of organizing this program, and I can honestly say that it is one of the more rewarding parts of my job. Some Gifford staff members have cried when they received their gift certificates,” said Ashley Lincoln, director of Development and Public Relations at Gifford. “Over the years many business owners have also told me how much Gifford’s support has meant to them during the slow winter months.”

Community has always been important to Gifford. Along with the gift certificate program, the medical center offers scholarships and grants each year to support area businesses and schools; during the growing and harvest season meals include produce from local farmers; and careful consideration of the community needs is considered when planning projects like the new senior living community being developed in Randolph Center.

Lincoln adds, “Nourishing and building healthy, sustainable communities ensures that we will be able to continue to provide quality local care for years to come.”

Paul Rau Exhibit at Gifford Medical Center’s Art Gallery

Paul Rau

Art by Randolph artist Paul Rau is currently on display at Gifford Medical Center’s art gallery in an exhibit that will run through February 25, 2015.

The fifteen paintings were chosen to appeal to visiting patients with varied interests, from vibrantly colored nature scenes painted in oil and watercolor, to animal pictures, including an oil portrait of a pony that was painted at the Champlain Valley Expo.

Rau became interested in art as a child, painting in oils with his grandmother who was an accomplished artist. He continued to excel in high school art classes and began to sell pieces in several mediums, especially pen and ink. While an aircraft welder in the US. Air Force, he used a variety of metal processing techniques to create many sculptures and air base displays. His recent work explores the field of digital painting

Rau moved to Randolph 28 years ago and attended Norwich University, where he gained greater insight into the arts and literature and discovered new avenues for creativity. As a museum interpreter, he has designed and led art tours at the Shaker Enfield Museum, the Marsh-Billings-Rockefeller National Historic Park, and the Saint-Gaudens National Historic Site.

His illustrated book, The Oddities of Dr. Flabbergaster, a book of fantasy creatures of Vermont, is available through Amazon.com, barnesandnoble.com, and area bookstores.

This exhibit is free and open to the public, and will be displayed through February 25, 2015. The gallery is located just inside the hospital’s main entrance at 44 S, Main St. (Route 12) in Randolph. Call Gifford at (802) 728-7000 for more information.

Local Crafters Donate Quilts for Gifford Babies

Crazy Angel Quilters donate warm, colorful quilts to Gifford’s Birthing Center

Crazy Angels

Left to right: Gifford Birthing Center Assistant Nurse Manager Kim Summers, Crazy Angel quilter Kayla Denny, and Karin Olson, RN

Gifford Medical Center’s youngest patients can leave the hospital wrapped in warmth and vibrant color thanks to a generous donation of 36 baby quilts, lovingly crafted by a group of “Crazy Angels.”

Kayla Denny, of East Bethel, brought two plastic bins filled with beautiful, carefully folded quilts to Gifford’s Birthing Center on January 20, 2015. She explained that the Crazy Angel Quilters— her mother Bobbie Denny, grandmother Gladys Muzzy, and friends Kitty LaClair, and Maggie Corey—have been meeting weekly for over a year to create the donated baby quilts.

“You don’t know how happy it makes us to be able to offer these to families,” Gifford Birthing Center Assistant Nurse Manager Kim Summers told Denny as she and Karin Olson, RN admired the colorful selection of donated quilts.

Denny, a CAT scan technologist at the Dartmouth-Hitchcock Medical Center says she learned to quilt after her mother taught her to sew her own scrub tops for work when she finished her X-ray training. She fell in love with the craft and has been creating beautiful quilts ever since.

Crazy Angel Quilts

Baby Lola Alsup wrapped in a quilt donated by Crazy Angel Quilters

Inspired by Project Linus, a national nonprofit that provides homemade blankets to children in need, the The Crazy Angels wanted to do something for local children. “We all loved to sew and enjoyed sewing together,” said Denny. She estimates that each quilt takes five hours to complete. When not sewing with the Crazy Angels, Denny creates quilts to sell through her business, Sew Many Stitches.

Within hours of the donation, Monica and AJ Alsup of Thetford Center, VT, stood before a bed covered with quilts, trying to choose one for their day-old daughter. The happy family left for home with a sleeping baby Lola, warmly enveloped in playful owls, pink hearts, and polka dots.

Gifford’s Oncology Program Receives American College of Surgeons Accreditation

Renewal marks hospital’s 49th year
of providing local quality cancer care

Commission on Cancer accredited programThe oncology program at Gifford Medical Center has received accreditation from the Commission on Cancer (CoC) of the American College of Surgeons.

Every three years the CoC accreditation program reviews hospital oncology services to ensure that they conform to commission standards and are committed to providing the highest level of quality cancer care (learn more here). After a rigorous evaluation process and on-site performance review, Gifford received accreditation through 2016.

“Our goal is to make sure people know that they can receive the same quality of care offered at larger hospitals close to home, with a support network they know,” said Rebecca O’Berry, vice-president of surgery and operations at Gifford. “The accreditation process is work for our entire oncology team, but it is worth the effort. Battling a cancer diagnosis is hard enough—I’m thankful that we can provide quality cancer care locally and decrease our patient’s travel time during treatment.”

One of smallest hospitals in nation to hold CoC accreditation, Gifford has done so since 1965. Gifford’s oncology services include:

  • Cancer care from experienced oncologist Dr. John Valentine
  • Compassionate and specially certified oncology nurses
  • Lab and diagnostic services
  • Advanced diagnostic technology, including stereotactic breast imaging
  • Patient navigator help with planning options for treatment and to coordinate care
  • Outpatient chemotherapy
  • Preventative cancer screenings
  • Hospital specialists, surgeons, and a robust palliative care program

For more information, visit www.giffordmed.org/Oncology, or call (802) 728-2322.

Barre Serviceman Comes Home to Motorcycle Prize

Medic won Gifford’s Last Mile Ride Harley Davidson Raffle while Serving in Afghanistan

Cody Flanagan

From left to right, Wilkins Harley-Davidson owner Barbara Wilkins, co-owner John Lyon, Tim Flanagan, Vermont Lt. Governor Phil Scott, Gifford Administrator Joe Woodin; front: Cody Flanagan

When specialist Cody Flanagan, a medic with the U.S. Army 82nd Airborne Division, arrived home on holiday leave Sunday, a visit to Wilkins Harley-Davidson in Barre was high on his list of things to do.

He’d been waiting since August to climb onto the seat of a shiny new Harley Sportster 48, the raffle prize from Gifford Medical Center’s Last Mile Ride, an annual fundraiser to support patients in advanced illness or at the end of life.

Cody knew the bike well: his dad had taken him riding on the same model when he was a kid, and he’d posed with it for his senior photo in the Spaulding High School yearbook.

But he was surprised by a crowd the Wilkins family had gathered to welcome him in style on Tuesday afternoon. Gifford staff and volunteers, Wilkins staff, and even Vermont’s Lt. Governor Phil Scott cheered and enjoyed pizza and cake.

“Community support like this is really nice,” Cody said. “A surprise party was not expected!”

Last August he’d been in Afghanistan just a month, and was dealing with the recent loss of a battalion team member. Back home his father, Tim Flanagan, a respiratory therapist at Gifford, purchased four raffle tickets the night before participating in Gifford’s Last Mile Run.

“I bought four tickets and put two in Cody’s name,” Flanagan said. “The odds were 4 in 100 for a win, so I called him in Afghanistan to see if he would want the cash or the bike if we won.”

Cody wanted the bike, and when his name was pulled at the raffle drawing, one family’s joy rippled through to everyone witnessing the event.

“It really was an emotional moment,” says Linda Chugkowski, a Gifford board member who has done the Last Mile Ride for seven years. “Tim could hardly speak when Cody’s name was pulled— as the story moved through the crowd, people started clapping and then rose in a standing ovation. Tears were coming down all the faces.”

Tim Flanagan says it was a storybook ending. “It was meant to be. Now it’s so nice to have him home and safe. We can all sleep– we don’t have to worry about getting any calls.”

Gifford’s Last Mile Ride has grown to a two-day event that includes a timed 5K, one-mile walk, 38-mile cycle ride, and 80-mile motorcycle ride. Money raised at the ride goes directly to help patients with comfort measures, provides financial support to patients and families, and grants special wishes.

The 10th annual Last Mile Ride will be August 14 and 15, 2015. For more information, please contact Ashley Lincoln at alincoln@giffordmed.org.

Gifford and Project Independence merger official

Two organizations solidify commitment
to the care of area seniors

Dee Rollins and Linda Minsinger

Project Independence executive director Dee Rollins joins ribbons with Linda Minsinger, Executive Director of Gifford Retirement Community.

On September 30th, Project Independence and Gifford Retirement Community, part of Gifford Health Care in Randolph, officially merged in a ceremony and celebration held at the Barre-based adult day program.

The ribbon joining ceremony was attended by representatives from both organizations, participants and their families, dignitaries, and special guests, including Project Independence founder Lindsey Wade.

The merger comes after years of struggle for the independent adult care program, Vermont’s oldest, which faced flood recovery efforts in 2011 in addition to other facility issues and financial woes.

“It is very hard in these changing times in health care for a stand-alone nonprofit to make ends meet,” says Project Independence executive director Dee Rollins. “Merging with Gifford allows us to be off the island with more supports and resources so we can grow our services for our elders and caregivers. Gifford is the right and best partner Project Independence could imagine.”

While still responsible for their own bottom line and fundraising efforts, Project Independence now has the resources and backing of the financially stable Gifford to help maintain ongoing services.

Joe Woodin, Dee Rollins and Steve Koenemann

Gifford CEO Joe Woodin officially welcomes Project Independence to the Gifford family, shaking hands with board president Steve Koenemann and executive director Dee Rollins.

And the center is already experiencing the benefits of being part of a larger organization through savings in expenses and access to a wider range of resources.

For example, Project Independence is now able to utilize purchase point buying for a savings on supplies and groceries while also benefiting from the services of established Gifford departments such as billing, payroll, human resources, marketing, and others.

For Gifford, the merge is an opportunity to expand on its commitment to the region’s seniors. Already home to an award-winning nursing home and a successful adult day program located in Bethel, Gifford has a strong foundation in caring for the aging.

It’s a foundation they are building upon with the creation of a senior living community in Randolph Center. This new community will include a nursing home, assisted living and independent living units.

Construction on the campus began this past spring with work focusing on infrastructure and the building of a new Menig Extended Care facility, the 30-bed nursing home currently connected to the main hospital.

Current Menig residents are expected to transition to the new facility when construction is completed in the spring of 2015, a time that will also see the ground breaking of the first independent living facility.

Gifford’s Record of Success Continues for 15th Straight Year

Randolph hospital ‘makes’ budget, operating margin

Gifford 2014 budget

President Joseph Woodin and CFO Jeff Hebert announce via video that Gifford closed the books with a 3.2% margin for the 2014 fiscal year.

In a feat that has not been replicated by any other hospital in Vermont, Gifford Medical Center announced that it has achieved its state-approved operating margin for the 15th straight year, by managing its expenses and the budget process.

In a “reality TV” video announcement sent to staff on Monday, November 3, President Joseph Woodin and CFO Jeff Hebert announced what auditors have confirmed – Gifford closed the books with a 3.2% margin for the 2014 fiscal year.

“This is all thanks to the hard work and dedication of our staff,” said Woodin. “Without their diligent focus, always trying to manage quality and costs, we would not be able to have accomplished this.”

An operating margin is the money the medical center makes above expenses – needed to reinvest in programs, staff and facilities. Sixteen years ago, Gifford ended the fiscal year with a negative 16% margin ($2.9 million loss), after having lost money 4 out of 5 years. At that time, the future of the hospital was uncertain, with some state officials even asking if the hospital should be closed.

Today, Gifford is known as one of the most successful and innovative hospital and health care organizations in New England. They are designated a CAH (Critical Access Hospital), as well as an FQHC (Federally Qualified Health Center); one of only three in the nation to carry that dual designation. They also operate a nursing home (Menig) that is rated one of the top 1% in U.S., and are currently constructing the first phase of a five-phase senior living community in Randolph Center, VT.

Consistently achieving the operating margin can be an indicator of an organization’s success. Despite record shortfalls in revenue for Vermont hospitals, including Gifford, Woodin noted the medical center was able to make up for revenue shortfalls through managing expenses and due to support from federal programs like 340B, a drug pricing program that in part generates revenue when Gifford patients fill non-generic, non-narcotic prescriptions at participating pharmacies.

“This news is exciting for Gifford and for the community,” said Woodin. “It is an indicator of Gifford’s health as a medical center, community organization, and employer. Primarily it means we’re stable, and we’re able to provide consistent care and services without facing cuts and uncertainty.”

The achievement is especially remarkable within the current economic climate and amid so many changes in health care, hospital officials also noted.

Local Candidates’ Debate Oct. 21 in Randolph

local candidates' debateThe White River Valley Chamber of Commerce and Gifford Medical Center are collaborating to bring a local candidates’ debate to Randolph on Tuesday, Oct. 21.

Invited to the debate are Orange County senate candidates and candidates vying for two different House of Representative districts.

In the Senate race are Mark MacDonald, the Democratic incumbent, and challenger Robert Frenier, a Republican. One seat is up for grabs.

MacDonald of Williamstown is a farmer and former teacher who served a term in the Senate in the 1990s and has then held the post since 2003. Frenier is a Chelsea business owner.

Orange-Washington-Addison state representatives Patsy French and Marjorie Ryerson, both Democrats from Randolph, are facing Republican challenger Charlie Russell of Randolph Center. Two seats serving the towns of Roxbury, Granville, Brookfield, Braintree, and Randolph are on the ballot.

French has served since 2003 and is a former teacher and co-manager of rental property with her husband. Ryerson, a poet, writer and editor, was appointed by the governor a year ago following the death of former Rep. Larry Townsend. A former dairy farmer, Russell is running a write-in campaign.

In the Orange-Windsor-1 district, incumbent Democrat Sarah Buxton is facing Republican David Ainsworth, a Royalton dairy farmer who held the seat from 2007-2010. Buxton of Tunbridge, a regional coordinator for the Building Bright Futures Council, has filled the seat since 2011 – twice before beating Ainsworth in incredibly narrow races, including one election that was decided by just one vote. The lone seat represents Royalton and Tunbridge.

Buxton is trying to rearrange her work schedule to attend. All other candidates have confirmed they will be attendance.

Gifford Administrator Joseph Woodin will serve as moderator for the debate and Chamber Director Emma Schumann will assist him.

The event starts at 6 p.m. Those in attendance are invited to submit questions and enjoy refreshments from 6-6:30 p.m. The debate will be from 6:30-8 p.m. in the Route 12 hospital’s Conference Center. In addition to audience members’ questions, the debate is expected to focus on business and health care.

“Our state representatives and senator are our voices in Montpelier. As we near the election, it is important to give these individuals who are striving to represent us a chance to share their views and tell us why we should choose them on Nov. 4,” said Schumann. “We hope our communities’ members turn out to ask questions and hear our candidates’ positions on important local and state issues.”

This is the first – and possibly only – debate the candidates will face in Randolph.

The medical center is located at 44 S. Main St. in Randolph. The Conference Center is marked with a green awning. For handicapped accessibility, use the main entrance and take the elevator to the first floor.