A Spoonful of Thanks: Message from the Development Director

The following is an excerpt from our 2013 Annual Report: A Recipe for Success.

spoonful of thanksGifford’s is a story steeped in tradition, and one that has only grown more positive in recent years. As director of fund-raising efforts, telling that story of a small hospital making it and improving year after year despite the odds is such a privilege.

In 2013, that is even more true. We’re celebrating another year of major achievements, including “making” budget, earning Federally Qualified Health Center status allowing us to soon provide enhanced primary care to the community and receiving all approvals needed to move forward with the construction of a Senior Living Community in Randolph Center and private inpatient rooms at Gifford.

In 2014, moving forward on our Senior Living Community and private patient rooms will become a major focus for the Development Office, Development Committee and our new Campaign Steering Committee.

These committees are comprised of hardworking volunteers. The project has already generated much excitement from both donors and from community members hoping to one day make this community home.

Over time, the Senior Living Community will include the Menig Extended Care Facility nursing home, independent living units and assisted living units. This vision allows our friends and neighbors to age in place rather than leaving their community for similar housing.

Constructing the nursing home, building infrastructure for the entire community and creating private inpatient rooms, however, will take community support. This support is already being demonstrated among the Gifford community, including our Auxiliary, Board and Medical Staff, and soon will be an exciting public campaign where community members can help make this project a reality through financial investments.

Ours is a community that supports its hospital and patients. We continue to have remarkable success each year with our annual fund and once again we have raised a record amount in support of end-of-life care through the Last Mile Ride – our charity motorcycle ride held each year on the third Saturday in August. Participants, volunteers and local business sponsors make this event possible and so positive for our hospital and community. We look forward to continuing and growing this (now) Randolph tradition in 2014.

As always, there are many ways to support Gifford – as a donor, as a patient, as an employee and as a volunteer both at the medical center and through the Auxiliary. I welcome your inquiries on how you can become involved in our story of success and in bettering patients’ lives.

~ Ashley Lincoln, Director of Development

July 29 Dave Keller Concert Features Barbecue by Stagecoach

Stagecoach community barbecueGifford Medical Center and the White River Valley Chamber of Commerce have been partnering all summer to offer a free Tuesday concert series to the community.

On July 29 Stagecoach Transportation Services Inc. joins the effort with a special community barbecue to accompany music by the renowned Dave Keller Band, a Vermont blues and soul group followed around the region and beyond.

Both the barbecue and free concert start at 6 p.m. The barbecue is “by donation” and Stagecoach’s thank you to the community for its support.

Stagecoach recently completed a $40,000 fund-raising campaign to meet its fiscal year 2014 budget.

“We are so appreciative of this community’s generosity in helping us end the year in the black as well as their ongoing support,” said Stagecoach Executive Director Jim Moulton. “This gathering will be a wonderful time to celebrate community spirit.”

Donations from the July 29 barbecue will go toward Stagecoach’s new fiscal year budgetary goals. Stagecoach staff and volunteer board members will be on hand to share information about the local non-profit community transportation provider and its services. A bus will also be onsite for community members to climb aboard and view.

The celebration also includes the concert series’ weekly farmers’ market.

Spectators are encouraged to bring a lawn chair or picnic blanket, and family and friends.

The concerts continue Tuesdays at 6 p.m. with bluegrass from The Trail Blaizers on Aug. 5 and then Two for the Show & Company on Aug. 12 playing song standards and classics.

Now in its third year, the 2014 Community Concert Series is sponsored by Gillespie Fuels and Propane, the Frankenburg Agency and the Gifford Medical Center Auxiliary.

3rd Annual Community Concert Series Starts July 8 at Gifford

South Royalton Band

The South Royalton Band plays in the Gifford park in 2012.

Gifford Medical Center and the White River Valley Chamber of Commerce once again are partnering – with the help of area sponsors – to offer a summer concert series for six consecutive weeks.

Held each Tuesday at 6 p.m. in the Gifford park on Route 12 south of the downtown, the 3rd Annual Community Concert Series will begin on July 8 with the South Royalton Band. The series continues on July 15 with Jeanne & The Hi-Tops performing old time rock and roll, on July 22 with Jennings & McComber offering Green Mountain indie folk and on July 29 with blues and soul from The Dave Keller Band.

South Royalton Band

The South Royalton Band opened the very first concert in 2012 in Gifford’s then-new park.

In August will be The Trail Blaizers, a bluegrass band, and Two for the Show and Company singing song standards and classics.

This year’s concert series features a couple of new elements. A farmers’ market will be held each week with farm products, crafts, handmade goods and more. And on July 29 Stagecoach will host a barbecue fund-raiser as part of the evening’s events.

All concerts are generously brought to the community for free thanks to sponsorships from Gillespie Fuels & Propane Inc., the Frankenburg Agency Inc. and the Gifford Auxiliary.

Everyone is welcome to attend. Participants are encouraged to bring lawn chairs, picnic blankets, family and friends.

The concerts are weather dependent and may be canceled or rescheduled in the event of rain. Look for updates on Gifford’s and the Chamber’s Web sites and their Facebook pages. Cancellations will also be noted with signage near the park.

Call 728-2339 to learn more, including how to become a vendor. There is no vendor fee. Vendors may come when they’re able or all summer long during the concerts.

South Royalton Band

This season, the South Royalton Band opens the 3rd Annual Community Concert Series.

Hats Off to Gifford Volunteers

Volunteer Appreciation Luncheon

Pictured here, from left, are volunteers Irene Schaefer and Phyllis Roberts.

Gifford Medical Center’s hats were off, well technically on, in recognition of its volunteers at an annual appreciation luncheon Monday. The “Hats Off to You” hat-themed event welcomed 70 of Gifford’s hospital and Auxiliary volunteers.

In all, Gifford had 120 volunteers in 2013 who gave 16,678 hours to the non-profit medical center, or 2,085 eight-hour days. Auxiliary volunteers working at the Thrift Shop gave another 6,489 hours, or 811 eight-hour days.

Volunteer Coordinator Julie Fischer noted that the number of volunteers and volunteer hours was remarkable. “We are amazing,” she said.

Volunteer Appreciation Luncheon

Pictured here, from left, are volunteers Beth Kittel and Joan Granter.

In recognition of their year of service, volunteers were treated to a delicious lunch, door prizes from 17 area businesses, favors, accolades, a presentation from hospital president Joseph Woodin and even an impromptu round of singing “You Are My Sunshine” from managers working as servers at the event.

Managers, wearing hats in appreciation of the volunteers, came from different areas of the hospital and offered heartfelt thanks.

“Thank you for helping to enrich the lives of the residents,” said Terry MacDougal, Menig Extended Care Facility activities director. Menig is Gifford’s nursing home.

Volunteer Appreciation Luncheon

Pictured here, from left, are volunteers Donna Bosworth, Shirley Russell and Elizabeth Mahaffy.

“What you bring is just enormous,” agreed Menig Director of Nursing Brooks Chapin.

Volunteers were thanked for their remarkable gift of time, for offering support to staff as well as patients, for their warm smiles and for their hugs. “You bring peace, comfort and stability to the organization,” Woodin said.

Woodin went on to share the latest on Gifford’s plans to build a senior living community in Randolph Center and private inpatient rooms at the medical center. Gifford hopes to break ground on the first phase of the project, a new nursing home in Randolph Center, next month.

Volunteer Appreciation Luncheon

Pictured here, from left, are volunteers David and Lori Peirce.

Volunteers were enthusiastic about the plans, which have already garnered remarkable support from the Gifford Auxiliary. The Auxiliary has pledged $650,000 to the project.

One other remarkable achievement of 2013 for Gifford volunteers was the recognition of Major Melvin McLaughlin as Vermont’s and the nation’s Outstanding Senior Volunteer. McLaughlin earned a round of applause from his fellow volunteers.

Businesses generously donating door prizes and favors to the volunteers were Belmains, Blue Moon, Central Supplies, Chef’s Market, Cockadoodle Pizza Café, Dandelion Acres, Holiday Beauty Salon, Onion Flats, Randolph Village Pizza, The Harrington House, Tozier’s, One Main Tap and Grill, Bethel Village Sandwich Shop, Sidewalk Florist, Drop Dead Gorgeous hair salon, the Aiken family of Bethel and Freedom Foods.

Gifford 108th Annual Meeting Paints Strong Picture of Uniquely Successful Small Hospital

Gifford Administrator Joe Woodin

Joseph Woodin, Gifford’s administrator, speaks at Saturday’s Annual Meeting of the medical center’s corporators. Woodin outlined a year of success.

If there was any doubt that Randolph’s local hospital – Gifford – stands above when it comes to commitment to community and financial stability, it was wholly erased Saturday as the medical center held its 108th Annual Meeting of its corporators.

The evening gathering at Gifford featured an overview of the hospital’s successful past year, news of spectacular community outreach efforts, a video detailing employees’ commitment to caring for their neighbors and a ringing endorsement from Al Gobeille, chairman of the Green Mountain Care Board and the evening’s guest speaker.

Diane and William Brigham, corporators, arrive at Gifford’s 108th Annual Meeting

Diane and William Brigham, corporators, arrive at Gifford’s 108th Annual Meeting.

For Gifford, 2013 brought a 14th consecutive year “making” budget and operating margin, new providers, expanded services including urology and wound care, expanded facilities in Sharon and Randolph, a designation as a Federally Qualified Health Center and all permits needed to move forward on the construction of a senior living community in Randolph Center and private inpatient rooms at Gifford.

The Randolph medical center also collected a ranking as the state’s most energy efficient hospital, an award for pediatrician Dr. Lou DiNicola, national recognition for Outstanding Senior Volunteer Major Melvin McLaughlin of Randolph and, noted Board Chairman Gus Meyer, continued national accolades for the Menig Extended Care Facility nursing home.

Al Gobeille

Al Gobeille, chairman of the Green Mountain Care Board, speaks at Gifford’s 108th annual corporators meeting on Saturday evening at the Randolph hospital.

“In the meantime, we’re faced with an ever-changing health care landscape,” said Meyer, listing accountable care organizations, payment reform initiatives and a burgeoning number of small hospitals forming relationships with the region’s two large tertiary care centers.

For some small hospitals, these shifts cause “angst.” “We like to think it brings us possibility,” said Meyer. “As both a Critical Access Hospital and now a Federally Qualified Health Center, Gifford is particularly well positioned to sustain our health as an organization and continue to fulfill our vital role in enhancing the health of the communities we serve.”

Joan Granter and Irene Schaefer

Joan Granter, left, and Irene Schaefer, corporators, arrive at Gifford’s 108th Annual Meeting.

The FQHC designation brings an increased emphasis on preventative care and will allow Gifford to invest in needed dental and mental health care in the community, Administrator Joseph Woodin said.

Gifford is but one of only three hospitals in the country to now be both a Critical Access Hospital and Federally Qualified Health Center.

“Congratulations! You’re a visionary,” said Gobeille in addressing Gifford’s new FQHC status. “It’s a brilliant move. It’s a great way to do the right thing.”

And Gifford is doing the right thing.

Gobeille was clear in his praise for Gifford’s management team and its commitment to stable budgets, without layoffs or compromising patient care.

Community investment

Marjorie and Dick Drysdale

Marjorie and Dick Drysdale, corporators, arrive at Gifford’s 108th Annual Meeting.

Gifford’s commitment also extends to the community.

In a major announcement, Woodin shared that thanks to the William and Mary Markle Community Foundation, Gifford will grant a total of $25,000 to schools in 10 area towns to support exercise and healthy eating programs.

Gifford annually at this time of year also hands out a grant and scholarship. The 2014 Philip Levesque grant in the amount of $1,000 was awarded to the Orange County Parent Child Center. The 2014 Richard J. Barrett, M.D., scholarship was awarded to Genia Schumacher, a mother of seven and breast cancer survivor who is in her second year of the radiology program at Champlain College.

The continued use of “Gifford Gift Certificates,” encouraging local spending during the holiday, invested about $40,000 in the regional economy in December. “These small stores appreciate it. It really does make a difference,” noted Woodin, who also detailed Gifford’s buy local approach and many community outreach activities in 2013, including free health fairs and classes.

The community in turn has invested in Gifford. The medical center’s 120 volunteers gave 16,678 hours in 2013, or 2,085 eight-hour workdays. Thrift Shop volunteers gave another 6,489 hours, or 811 workdays. And the Auxiliary, which operates the popular Thrift Shop, has both invested in equipment for various Gifford departments and made a major contribution toward the planned senior living community that will begin construction in May.

Elections

David and Peggy Ainsworth

Outgoing Gifford board member David Ainsworth arrives with wife Peggy to Saturday’s 108th Annual Meeting of the Corporators.

The night also brought new members to the Gifford family.

Corporators elected two new of their own: Matt Considine of Randolph and Jody Richards of Bethel. Considine, the director of investments for the State of Vermont, was also elected to the Board of Trustees and Lincoln Clark of Royalton was re-elected.

Leaving the board after six years was Sharon Dimmick of Randolph Center, a past chairwoman, and David Ainsworth of South Royalton after nine years.

‘Recipe for Success’

“Recipe for Success” was the night’s theme and built around a fresh-off-the-press 2013 Annual Report sharing patient accounts of Gifford staff members going above and beyond. The report, now available on www.giffordmed.org, credits employees’ strong commitment to patient-care as helping the medical center succeed.

Taking the message one step further, Gifford unveiled a new video with staff members talking about the privilege of providing local care and the medical center’s diverse services, particularly its emphasis on primary care. The video is also on the hospital’s Web site.

David Ainsworth and Sharon Dimmick

Gus Meyer, chairman of Gifford’s board, honors retiring board members David Ainsworth and Sharon Dimmick.

Health care reform
Shifting resources to primary and preventative care is a key to health care reform initiatives, said a personable and humorous Gobeille, who emphasized affordability.

“We all want care. We just have to be able to afford care,” he said. “In the two-and-a-half years I’ve been on the board, I’ve grown an optimism that Vermont could do something profound.”

Gobeille described what he called “two Vermonts” – one where large companies providing their employees more affordable insurance and one where small businesses and individuals struggle to pay high costs. “The Affordable Care Act tries to fix that,” he said.

The role his board is playing in the initiatives in Vermont is one of a regulator over hospital budgets and the certificate of need process, one as innovator of pilot projects aimed at redefining how health care is delivered, and paid for, and as an evaluator of the success of these initiatives as well as the administration and legislators’ efforts to move toward a single-payer system.

Audience members asked questions about when a financing plan for a single-payer system would be forthcoming (after the election, Gobeille said), about how costs can be reduced without personal accountability from individuals for their health (personal accountability absolutely matters, he said) and how small hospitals can keep the doors open.

Gobeille pointed to Gifford’s record of financial success and working for the best interests of patients and communities as keys. “I don’t think Gifford’s future is in peril as long as you have a great management team, and you do,” Gobeille said.

Auxiliary Awards $19,000 to Gifford Departments

Auxiliary Award

Materials clerk Tina Brady uses a new handheld scanning device to quickly inventory supplies on one of many carts located throughout the medical center. The device is a gift from the Gifford Medical Center Auxiliary and greatly improves the department’s efficiency.

The Gifford Medical Center Auxiliary is turning Thrift Shop earnings into major support for the community’s local hospital.

The Auxiliary has funded more than $19,000 worth of “wish list” equipment requests spanning multiple departments at the hospital and greatly benefiting patient care.

Funded were:

  • Lending library books for the Cardiac Rehabilitation Program
  • Multiple pieces of equipment, from IV poles to portable oxygen saturation monitors to cardiac chairs for the inpatient hospital units
  • A handheld scanning device for the medical center’s Materials Management Department
  • Pulse oximeters for primary care offices
  • Play equipment and furniture for The Robin’s Nest Child Enrichment Center
  • Lead shield aprons for the Sharon Health Center
  • A changing table and digital scale for the Twin River Health Center

The Auxiliary historically has awarded “wish list” items to the hospital, meaning departments put their wishes in the form of funding requests to the Auxiliary. Auxiliary board members review the list and award what they can. This round the board fully funded the “wish list.”

Materials Management was granted a “wish list” item for the first time in memory. The scanning device is used to inventory supplies around the medical center, explained department supervisor James Shodunke Jr. It replaces a 15-year-old unit that didn’t meet the department’s needs, so staff had been taking notes with pen and paper.

As a staff member counts supplies around the medical center with the new device, which the department had been trialing, prints a report back in the materials holding area showing supply needs, meaning other staff members can immediately begin filling that supply order. The change in the busy department means a task that previously could have taken an hour and 15 minutes now takes less than 30 minutes.

“It greatly improves our efficiency and expedites the restocking process, which reduces interruptions in patient care,” Shodunke said.

Gifford’s inpatient unit received the bulk – $11,500 – of this round’s funding.

“The staff and nursing leadership of Howell Pavilion (Gifford’s inpatient unit) are very thankful for the extremely generous grants given by the Auxiliary. Many patients will benefit from the numerous requests, such as sturdier chairs for patient rooms, electronic vital sign monitoring system and alternative treatments for pain. The gifts will be a big help for both patients and staff. We would like to thank the Auxiliary for all of their hard work and support by granting our many requests,” said Alison White, vice president of patient care services.

Auxiliary board members Ruth Lutz, treasurer, and Nancy Gray, historian, walked around the medical center on Wednesday making in-person announcements to department staff that they had been funded.

Lutz was excited by the response from the departments. “They were so pleased,” she said.

Gray found the experience rewarding because of the inside look she got at the medical center and its many, diverse services.

But Lutz and Gray were quick to point out that it wasn’t they who were making the gift to the medical center, but rather the full Auxiliary and all who shop at the Thrift Shop. “We’re so fortunate to be able to do this because of what the Thrift Shop brings in,” Gray said.