This article was published in our 2015 Annual Report.
Gifford’s care is special because of the people who work here.
Each year we hold an Employee Awards ceremony to recognize staff members for their dedication and years of service.
Last year the following individuals were honored at a banquet held at Vermont Technical College. (Employees are recognized for every five years of service.)
Congratulations, and thank you!
Dr. Terry Cantlin
Dr. Mark Seymour
Barbara (Barbie) Salls
W. James Floyd
Dr. Ellamarie Russo-DeMara
Dr. Robin Schwartz
Dr. Ovleto Ciccarelli
Dr. Saul Nurok
This article was published in our Spring 2016 Update.
Gifford was one of four Vermont health centers to receive Affordable Care Act funding in March for programs that will help address an escalating national heroin epidemic. The Department of Health and Human Services award will be used to expand substance abuse services, especially those for people addicted to opioids.
Chief Medical Officer Dr. Martin Johns said Gifford is collaborating with the Clara Martin Center to support a SBIRT (screening, brief intervention, referral to treatment) model of care. The award will primarily fund additional staff for the program (a primary care provider with training in substance abuse treatment, a
social worker, and supporting staff).
“We are thrilled to have this opportunity to expand services for alcohol and drug dependence and misuse in our community,” said Johns. “These funds will allow us to increase patient access and to collaborate with other community organizations to provide seamless, all-encompassing treatment for those seeking help.”
Nationwide $94 million in Affordable Care Act funding was awarded to 271 health centers in 45 states. The other three organizations in Vermont that received funding were the Community Health Centers of Burlington, Community Health Centers of the Rutland Region, and Northern Counties Health Care in St. Johnsbury.
Administrator Joseph Woodin listens as Gifford staff and board members express appreciation for his 17 years of leadership. He will be leaving in late April.
More than 100 community members gathered for Gifford Medical Center’s 110th Annual Corporators Meeting Saturday night and heard that the Randolph-based organization is in great shape and positioned to move ahead smoothly during transition into new leadership.
Current Administrator Joseph Woodin, who will leave Gifford in late April to lead a hospital in Martha’s Vineyard, received a standing ovation for his service. Throughout the evening voices representing all areas of the organization and community shared stories and expressed heartfelt appreciation for his years of leadership.
“Joe is leaving after 17 years of extraordinary leadership, and he is leaving us in great shape,” Board of Trustee Chair Gus Meyer said. “Perhaps the most important thing he leaves us with is an exceptionally strong leadership team and staff who are able to continue on the many positive directions we have established during his tenure. His time with Gifford underscores our capacity to sustain the organizational stability, clinical excellence, creative growth, and flexible response to changes in the health care world that have come to make Gifford a uniquely strong health care system.”
The Gifford Board will appoint an interim administrator to work with the hospital’s senior management team and facilitate operations and ongoing projects at Gifford. They have begun what is anticipated to be a 4 to 6-month national search for Woodin’s replacement
In his final Administrator’s Report, Woodin, who is leaving for personal reasons, reflected on his time at Gifford. He described looking through 17 years of hospital annual reports and how moved he was as he read the stories of patients he has met and people he has worked with over the years.
“At the end of the day there are so many beautiful things that happen at Gifford, and we can forget about that,” he said. “We’re so lucky to have an organization like this!”
After a short presentation documenting the changes at Gifford during his tenure, he ended with the Morgan Orchards Senior Living Community in Randolph Center.
“I have never spent as much time or energy as I have at this organization and in this community and I have loved every minute of it,” he said in closing. “I will never be able to repeat this anywhere, and I’m hoping to retire up here in this independent living facility!”
A legacy of financial stability, vision, and growth
Highlights of Woodin’s tenure include the expansion of Gifford’s network of community health centers to include clinics in Berlin, White River Junction, Wilder, Kingwood, and Sharon; expanded patient services for all stages of life, from the creation of a hospitalist program in 2006 to provide local care for more serious illnesses, to the creation of the Palliative Care program; a new renovated ambulatory care center and expanded radiology and emergency departments; and the Morgan Orchards Senior Living Community in Randolph Center, which includes the Menig Nursing Home, independent living (construction scheduled to start in the spring), and a future assisted living facility; 25 new private inpatient rooms. A renovated and updated Birthing Center scheduled to open in the spring.
Gifford’s long-time focus on community primary care was strengthened with a Federally Qualified Health Center designation in 2013, and in 2014 it was named a top 100 Critical Access Hospital in the nation.
Long-term providers describe ongoing passion for mission and core values
Following the corporators meeting, three key long-term Gifford providers talked about what first brought them to Gifford and shared some of the changes they’ve witnessed over the years. General Surgeon Dr. Ovleto Ciccarelli, Pediatrician Dr. Lou DiNicola, and Podiatrist Dr. Robert Rinaldi each stressed that the core values that sustain Gifford’s mission are kept alive and passed on by the committed staff who work there.
Dr. Ciccarelli, noting that many long-time providers are reaching retirement age, said the qualities that brought those people to Gifford remain and continue to attract new staff. “While there are some changes, the essence of what attracted people like myself to Gifford resides here,” he said.
Dr. DiNicola said that he has stayed at Gifford for 40 years because of the community. “The people I work with, the people in the community and those I work with in the schools,” he said. “ This is my family and this is why I am here.”
Dr. Rinaldi remembered that in 2003 he was first attracted by the passion he saw in the “Gifford family.” He noted that the hallways are still filled with people who treat each other like family, and who have maintained their passion for the organization.
He concluded with a tribute to Woodin: “Joe saw these things, the family, and the passion, and the desire to be the best for each other and for every patient,” Rinaldi said. “He led us to understand our family, and to understand ourselves. He leaves knowing that he led us to success and that we will continue to be successful.”
Community scholarships and awards presented
Jeanelle Achee was awarded the Dr. Richard J. Barrett M.D. Scholarship, a $1,000 award for a Gifford employee or an employee’s child pursuing a health care education. Safeline, Inc. in Chelsea Vermont, received the $1,000 Philip D. Levesque Memorial Community Award, given annually in recognition of his personal commitment to the White River Valley.
The $25,000 William and Mary Markle Community Grant was given to community recreation departments (Bethel, Chelsea, Northfield, Randolph/Braintree/Brookfield, Rochester, Royalton, and Strafford) to support youth exercise and activity programs.
Board of trustees and directors elected and service recognized
During the business meeting, retiring members Linda Chugkowski (9 years) and Linda Morse (3 years) were recognized for their years of service.
The following slate of new community ambassadors were elected: Dr. Nick Benoit (South Royalton), Dr. Ovleto Ciccarelli (Wells), Dr. Robert Cochrane (Burlington), Dr. Marcus Coxon (Randolph Center), Christina Harlow, NP (Brookfield), Dr. Martin Johns (Lebanon), Dr. Peter Loescher (Etna, NH), Dr. Rob Rinaldi (Chelsea), Dr. Scott Rodi (Etna, NH), Dr. Ellamarie Russo-Demara (Sharon), Dr. Mark Seymour (Randolph Center), Rick & Rebecca Hauser (Randolph) and Peter & Karen Reed (Braintree).
The following were elected trustees: Bill Baumann (Randolph), Carol Bushey (Brookfield), Peter Reed (Braintree) Sue Sherman (Rochester) and Clay Westbrook (Randolph). Elected officers of the board of directors are: Gus Meyer, chair; Peter Nowlan, vice chair. Barbara Rochat, secretary. Matt Considine, treasurer.
Nonprofit community organizations encouraged to apply by February 12
Gifford Medical Center is seeking applications for the annual Philip D. Levesque Memorial Community Award – a $1,000 grant established in memory of the hospital’s late administrator. Applications must be received at the hospital by February 12, 2016.
The award was established by Gifford’s Board of Trustees in 1994 in memory of Levesque, Gifford’s beloved president and chief executive officer from 1973-1994.
Given annually to recognize Levesque’s personal commitment to the White River Valley, the grant is awarded to an agency or organization in Gifford’s service area that is involved in the arts, health, community development, education, or the environment.
“Philip Levesque was an admired leader who was dedicated to community service and improving our area,” said Ashley Lincoln, Gifford director of development and public relations. “We’re excited to be able to carry on his legacy through this grant, and encourage community organizations to apply.”
The hospital first awarded the grant in 1995. Past recipients include the Stagecoach, Orange County Parent Child Center; Quin Town Senior Center; Rochester, Hancock & Granville Food Shelf; South Royalton’s School Recycle Compost and Volunteer Program; Bluebird Recovery Program; Kimball Library; Bethel’s Playground Project; Chelsea’s Little League Field; Rochester’s Chamber Music Society; Royalton Memorial Library; Tunbridge Library; White River Craft Center; Safeline, Interfaith Caregivers; the Chelsea Family Center, and the Granville Volunteer Fire Department.
A committee of hospital staff and Levesque’s family will review the applications and choose a winner. The announcement of the grant recipient will be made at Gifford’s Annual Meeting in March.
Contact Ashley Lincoln at (802) 728-2380 or email@example.com for application guidelines. Send completed applications by February 12, 2015, to The Philip D. Levesque Memorial Fund, Gifford Medical Center Development Office, 44. S. Main St., Randolph, VT 05060.
Randolph hospital joins list of top 25 percent of energy-efficient hospitals nationwide
Gifford Medical Center was notified this week that it has earned the U.S. Environmental Protection Agency’s (EPA’s) ENERGY STAR certification. The national certification signifies that the building meets strict energy efficiency performance levels set by the EPA and performs in the top 25 percent of similar facilities nationwide for energy efficiency.
Gifford’s Director of Facilities Doug Pfohl notes that while this EPA ranking does not include buildings outside of the main medical center campus in Randolph, energy efficiency has been incorporated into all improvements and new building projects at Gifford since the 1980’s. The hospital has previously ranked high in the national Healthier Hospitals Greenhealth program.
“It was a hospital goal to achieve ENERGY STAR rating this year, and we are very excited to be one of the first in Vermont to do so,” said Pfohl. “We needed an EPA rating of 75 or higher to qualify, and we actually achieved a rating of 81.”
Hospitals apply for the EPA rating by looking at energy use per square foot, taking into account factors such as number of hospital beds, number of employees, and climate. They are then ranked nationwide. Gifford’s ENERGY STAR rating was given after much coordination with Efficiency Vermont, creative design staff, and conservative energy upgrades. A detailed on-site inspection in July proved successful, with a rating above 75.
“I’d like to congratulate Gifford for achieving this prestigious certification,” said Liz Gamache, director of Efficiency Vermont. “We were pleased to work closely with them to help identify ways to reduce their energy costs and consumption; they are setting a great example for other medical facilities in the state.”
While Gifford has steadily improved energy efficiency throughout the entire organization through low-occupancy settings for heat and electricity, improving kitchen ventilation equipment, and installing internal and external LED lighting, Pfohl said two recent large improvements contributed significantly to the hospital’s high rating:
• A new energy-efficient 90-ton chiller replaced an aging 50-ton unit, and structures were put in place for three new chillers to accommodate future air-conditioning upgrades; and
• An energy recovery unit was installed to capture return air and recondition it for re-use; this “climatized” air requires less energy to re-heat or re-cool.
ENERGY STAR was introduced by the EPA in 1992 as a voluntary, market-based partnership to reduce greenhouse gas emissions through energy efficiency. Facilities with ENERGY STAR certification use an average of 35 percent less energy than typical buildings and release 35 percent less carbon dioxide into the atmosphere. For more information about ENERGY STAR Certification for Commercial Buildings, visit www.energystar.gov/labeledbuildings
The following article appeared in our 2014 Annual Report.
The first baby of the year is born to Casandra Perry of Bethel. Baby Bryden is welcomed on Jan. 2 at 3:48 a.m.
A “Matters of the Heart” series is offered monthly all year long for heart patients, or anyone looking to improve his or her heart health. Also offered: Chronic Conditions Support Group, Caregiver Support Group, Diabetes Group Education Classes, childbirth classes, and a new Mood Disorder Support Group.
A “Quit In Person” tobacco cessation class helps those addicted to smoking or other tobacco products to quit.
A “Chronic Pain Healthier Living Workshop” is offered at the Randolph House. The six-week free series addresses coping with chronic pain.
Experienced nurse leader Alison White joins Gifford as vice president of patient care services – a role that oversees the Hospital Division, including inpatient care, the Birthing Center, Ob/Gyn and Midwifery, the Emergency Department, Menig nursing home, and Adult Day Program.
After considerable input from providers, staff, and clergy, the Gifford board passes a policy implementing the Patient Choice at End of Life law. The policy allows willing primary care providers to prescribe lethal prescriptions but prohibits use of such prescriptions in the hospital setting.
An educational event shares Gifford’s “Vision for the Future” with Corporators. The vision focuses in part on constructing a senior living community in Randolph
The Gifford Medical Center Auxiliary awards $19,000 to various Gifford departments, including equipment for inpatient units, pulse oximeters for primary care offices, play equipment and furniture for The Robin’s Nest Child Enrichment Center, and a handheld scanning device for Materials Management.
Experienced hospitalist Dr. Robert Cochrane joins Gifford’s hospitalist (inpatient care) team.
An “Infant and Child CPR” class helps new parents and families learn lifesaving techniques.
A “Home Alone and Safe” course teaches children 8-11 how to respond to home alone situations.
A “Babysitter’s Training Course” is held for area pre-teens and teens seeking greater expertise in safe child care.
Chiropractor Dr. Michael Chamberland joins the Sharon Health Center sports medicine team.
A “Healthier Living Workshop” series begins, providing the chronically ill free information on improving their health.
A second “Quit In Person” tobacco cessation class is held, this time at the Gifford Health Center at Berlin.
Gifford’s Health Connections office and Blueprint for Health team partner with Bi-State Primary Care to offer free help signing up for Vermont Health Connect. Help is available each weekday, but on March 6 and March 13 extra “navigators” come to Gifford to help even more people sign-up in advance of a March 15 deadline.
Gifford’s annual Diabetes Education Expo is merged with a Health Fair for all chronically ill and offered on March 14.
Gifford holds its 108th Annual Meeting of its corporators, announcing achievements of 2013, unveiling a new video about Gifford, and hearing a special presentation from Green Mountain Care Board Chairman Al Gobeille. Corporators elected Matt Considine of Randolph to the board and re-elect Lincoln Clark of Royalton. Grants were announced, including $25,000 in William and Mary Markle Community Foundation funds to 10 area towns’ schools to support exercise and healthy eating programs. The Philip D. Levesque Memorial Community Award, in memory of Gifford’s late president, is awarded to the Orange County Parent Child Center.
Gifford staff raise $520 for the March of Dimes by wearing “Blue Jeans for Babies”.
Gifford’s mammography and nuclear medicine departments earn three-year, national re-accreditations from the American College of Radiology.
Certified nurse-midwife and women’s health nurse practitioner April Vanderveer joins Gifford’s 24-hour midwifery team.
The following article appeared in our 2014 Annual Report.
Members of our Gifford family were recognized at the Employee Awards Banquet on October 18 at Vermont Technical College for their years of service. (Employees are recognized in five-year increments.)
Congratulations to these individuals and thank you to all for your dedication and service.
Rebecca Jo Ward
The following article appeared in our 2014 Annual Report.
A message from Administrator Joe Woodin
FISCAL YEAR 2014 was a transformative one for Gifford as several long-term initiatives came to fruition—efforts that will not only benefit patients but also position Gifford well for the future in an era of health-care reform.
In November 2013, a very excited Senator Bernie Sanders called to say that Gifford had been designated a Federally Qualified Health Center. What we qualified for were federal funds that provide greater access to primary care—including dental and mental-health services—for Medicaid patients and the uninsured. By July, after a lot of hard work by our administrative team, we were ready to start drawing on those funds.
The Gifford Retirement Community now under construction in Randolph Center passed its final regulatory hurdle a month before the senator’s phone call, and ground was broken in the spring. Add to these developments the hospital’s conversion to single-patient rooms and Gifford’s transition to electronic medical records and you can see why we’ve titled this report “Building for the Future.” In the following pages, we discuss the new developments and relate them to the changing health-care landscape.
Last but not least, Gifford “made budget” for the fifteenth year in a row, a feat not replicated by any other hospital in Vermont. Achieving its state-approved operating margin is an indicator of Gifford’s health as a medical center, community organization, and employer, and credit for this achievement goes to the entire staff.
109th Annual Meeting celebrates forward-looking growth in programs and facility
Administrator Joe Woodin answers questions during Gifford Medical Center’s 109th Annual Meeting.
Nearly 100 community members gathered Saturday night for “Building for the Future,” Gifford Medical Center’s 109th Annual Corporators Meeting.
Reporting on an exciting and transformative year, administrators and board members highlighted the implementation of several long-term initiatives:
The new Menig Nursing Home, looking out over the green mountains in Randolph Center, will open—on time and on budget—mid-May 2015.
The hospital wing vacated by Menig will be converted into state-of-the-art private patient rooms to offer privacy for provider consultations and family visits, and to accommodate medical technology at the bedside.
A new organizational structure, created to reflect Gifford’s new Federal Qualified Health Center designation, will allow Gifford to offer enhanced preventative, dental, and behavioral health services to our patients.
“It’s been an extraordinary year,” Gifford Administrator Joe Woodin stated. “These initiatives strengthen the services we offer our patients and also position Gifford well for the future in an era of healthcare reform.”
Moving forward while making budget for the 15th consecutive year
After presenting the annual hospital report and a brief update on the uncertain state of Vermont’s healthcare policy, Woodin noted that Gifford has maintained ongoing fiscal stability while pushing ahead with these forward-looking initiatives. For the 15th consecutive year Gifford has made budget and achieved its state-approved operating margin. The culmination of years of research and planning, each of these new projects reflect Gifford’s commitment to providing quality community care for years to come.
New $5 million capital campaign launched Lincoln Clark, board treasurer and co-chair of the “Vision for the Future” campaign, announced the launch of the public phase of the $5 million capital campaign.
“As of tonight this campaign is no longer silent,” Clark told the group. “It has been a remarkable experience—we started two and a half years ago with a vision, research, and a community survey. We decided then to wait until we raised 60 percent before going public, and we’ve exceeded that goal. We hope to reach the campaign’s $5 million goal by December 31st of this year.”
The “Vision for the Future” campaign supports the hospital’s conversion to industry-standard private patient rooms, and the construction of the new Menig Nursing home in Randolph Center. Menig, one of only twelve nursing homes in Vermont to retain a five-star rating from the Centers for Medicare and Medicaid Services, will anchor the new Morgan Orchards Senior Living Community in Randolph Center.
Panel presentation describes a Gifford ready for tomorrow’s healthcare needs
A panel presentation looked at four recently implemented changes that will help Gifford provide for future community healthcare needs:
Dr. Martin Johns, medical director for Gifford’s FQHC and hospital division, talked about building the behind-the-scenes administrative structure now in place that will help Gifford provide expanded preventative, dental, and behavioral health services as a Federally Qualified Health Center.
Dr. Lou DiNicola, pediatrician, described the challenges staff faced while transitioning to a federally mandated Electronic Medical Record system. Now that the transition is complete, the benefits are clear: greater efficiency and improved patient care.
Alison White, vice president of Patient Care Services, talked about how important private patient rooms are for provider consultations, improved patient care, and how they will help bring medical technology to patients’ bedside.
Linda Minsinger, executive director for the Gifford Retirement Community, talked about plans for the new Morgan Orchard Senior Living Community in Randolph Center.
Gifford scholarships and awards presented
Bailey Fay was awarded the Dr. Richard J. Barrett Health Professions Scholarship, a $1,000 award for a Gifford employee or an employee’s child pursuing a health care education. Laura Perez, communications director of the Stagecoach Transportation Services, accepted the $1,000 Philip D. Levesque Memorial Community Award, given annually in recognition of his personal commitment to the White River Valley.
Retiring board member Randy Garner was presented with a gift to honor his 12 years of service at Gifford Medical Center’s 109th Annual Meeting. Vice-President of the board Peter Nowlan looks on.
For the second year of a two-year commitment, the $25,000 William and Mary Markle Community Grant was given to schools in Gifford’s service area to promote exercise and healthy eating and lifestyles.
Board of trustees and directors election and service recognition
During the corporators business meeting, retiring member Randy Garner was presented with a gift to recognize his 12 years of service, and retiring board member Fred Newhall was recognized for his three years of service.
The following slate of new corporators were elected: Brad Atwood (Sharon); Rob and Linda Dimmick (Randolph Center); Dee Montie & Murray Evans (Brookfield); Joan Goldstein (South Royalton); Kelly Green (Randolph); Kate Kennedy (Braintree); Doreen Allen Lane (Berlin); Larry and Susan Trottier (South Royalton); Clay Westbrook (Randolph)
The following were elected officers of the board of directors: Gus Meyer, chair; Peter Nowlan, vice chair; Barbara Rochat, secretary; Lincoln Clark, treasurer.
Emma Schumann, executive director of the White River Valley Chamber of Commerce (left) with Ashley Lincoln, director of Gifford’s development and public relations.
On February 6, Gifford received the 2015 Business Excellence in Sustainability award from the White River Valley Chamber of Commerce.
This award recognizes remarkable efforts to sustain and support the communities of the White River Valley, and was given to Gifford for its holiday gift certificate program.
The program, which distributes gift certificates redeemable at local businesses, allows Gifford to thank employees for their dedication and hard work while contributing to the economic health of the community it serves. Historically, within three weeks in December, Gifford employees spend nearly $40,000 at locally owned community businesses from Chelsea to Rochester, Sharon to Barre, and towns in between.
“For 14 years I have had the privilege of organizing this program, and I can honestly say that it is one of the more rewarding parts of my job. Some Gifford staff members have cried when they received their gift certificates,” said Ashley Lincoln, director of Development and Public Relations at Gifford. “Over the years many business owners have also told me how much Gifford’s support has meant to them during the slow winter months.”
Community has always been important to Gifford. Along with the gift certificate program, the medical center offers scholarships and grants each year to support area businesses and schools; during the growing and harvest season meals include produce from local farmers; and careful consideration of the community needs is considered when planning projects like the new senior living community being developed in Randolph Center.
Lincoln adds, “Nourishing and building healthy, sustainable communities ensures that we will be able to continue to provide quality local care for years to come.”